18 - Frequently asked questions
If the country you are traveling in does not have an Acer-authorized
ITW service site, you can still get in contact with our offices worldwide.
Please visit www.acer.com.
Before you call
Please have the following information available when you call Acer for
online service, and please be at your computer when you call. With
your support, we can reduce the amount of time a call takes and help
solve your problems efficiently. If there are error messages or beeps
reported by your computer, write them down as they appear on the
screen (or the number and sequence in the case of beeps).
You are required to provide the following information:
Name: _______________________________________
Address: ______________________________________
Telephone number: _____________________________
Machine and model type: _________________________
Serial number: _________________________________
Date of purchase: ______________________________
