3 Copyright © Acronis International GmbH, 2002-2014
Table of contents
1 Installing ..........................................................................................................................4
1.1 Requirements ............................................................................................................................ 4
1.1.1 Operating System Requirements ................................................................................................................... 4
1.1.2 Mobile Client requirements ........................................................................................................................... 4
1.1.3 Minimum Hardware Recommendation ........................................................................................................ 5
1.1.4 Network Requirements .................................................................................................................................. 5
1.1.5 Desktop Client Requirements ........................................................................................................................ 6
1.2 Installing Acronis Access on your server .................................................................................... 7
1.3 Using the Configuration Utility .................................................................................................. 8
1.4 Using the Setup wizard ............................................................................................................11
1.5 Clustering Acronis Access ........................................................................................................15
1.6 Load balancing Acronis Access ................................................................................................16
2 Upgrading ...................................................................................................................... 17
2.1 Upgrading from Acronis Access to a newer version ................................................................17
2.2 Upgrading from mobilEcho 4.5 or earlier ................................................................................18
2.2.1 Before You Begin ........................................................................................................................................... 18
2.2.2 The Upgrade Process .................................................................................................................................... 26
2.2.3 Downgrading to mobilEcho 4.5 .................................................................................................................... 59
2.3 Upgrading from activEcho 2.7 or earlier ..................................................................................60
2.3.1 Before You Begin ........................................................................................................................................... 60
2.3.2 The Upgrade Process .................................................................................................................................... 61
2.4 Upgrading Clustered Configurations .......................................................................................79
3 Quick Start: Mobile Access ............................................................................................. 81
3.1 First Run ...................................................................................................................................81
3.2 Configuring Your First Gateway Server and Data Source ........................................................84
3.3 Setting up a Policy ....................................................................................................................87
3.4 Installing the Access Mobile Client application .......................................................................88
3.5 Enrolling in client management ...............................................................................................89
4 Quick Start: Sync & Share ............................................................................................... 93
4.1 First Run ...................................................................................................................................93
4.2 Using the web interface to access files ....................................................................................96
4.3 Using the desktop client ........................................................................................................101