Bedienungsanleitung Acronis Access (Seite 6 von 105) (Englisch)

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component. This one IP address configuration is sufficient for most Mobile Access-only installations

but two IP addresses is recommended when using Sync & Share as well.

If you want to allow mobile devices access from outside your firewall, there are several options:

 Port 443 access: Acronis Access uses HTTPS for encrypted transport, so it fits in naturally with

common firewall rules allowing HTTPS traffic on port 443. If you allow port 443 access to your

Acronis Access server, authorized iPad clients can connect while inside or outside of your firewall.

Acronis Access can also be configured to use any other port you prefer.

 VPN: The Access Mobile Client supports access through a VPN connection. Both the built in iOS

VPN client and third-party VPN clients are supported. iOS management profiles can optionally be

applied to devices using Mobile Device Management (MDM) systems or the Apple iPhone

Configuration Utility to configure the certificate-based iOS “VPN-on-demand” feature, giving

seamless access to Acronis Access servers and other corporate resources.

 Reverse proxy server: If you have a reverse proxy server set up, iPad clients can connect without

the need for an open firewall port or a VPN connection. The Access Mobile Client app supports

reverse proxy pass-through authentication, username / password authentication, Kerberos

constrained authentication delegation and certificate authentication. For details on adding

certificates to the Access Mobile Client app, visit the Using client certificates article.

 Good Dynamics enabled Access Mobile Client app: The Access Mobile Client app includes the

ability to be enrolled in and managed by the Good Dynamics platform. In this configuration, all

network communication between Access Mobile Clients and Gateway Servers is routed through

the Good Dynamics secure communication channel and Good Proxy Server. For more details, see

the Access Mobile Client for Good Dynamics manual page.

 MobileIron AppConnect enrolled Access Mobile Client app: If the Access Mobile Client

application is enrolled with MobileIron's AppConnect platform, then all network communication

between Access Mobile Client clients and Gateway Servers can be routed through the MobileIron

Sentry. For more information see the MobileIron AppConnect manual page.

Certificates:

Acronis Access ships and installs with self-signed certificates for testing purposes. Production

deployments should implement proper CA certificates.

 Note: Certain web browsers will display warning messages when using self-signed certificates.

Dismissing those messages allows the system to be used without problems. Using self-signed

certificates for production conditions is not recommended.

1.1.5 Desktop Client Requirements

Supported operating systems:

 Windows XP, Windows Vista, Windows 7, Windows 8 and 8.1

 Mac OS X 10.6.8 and higher with Mac compatible with 64-bit software.

Note: When installing the Acronis Access Desktop client, make sure that the sync-folder you create is not in

a folder synchronized by another software. For a list of known conflicts visit Conflicting Software.

Supported web browsers:

 Mozilla Firefox 6 and later

 Internet Explorer 8 and later (Internet Explorer 8 is not supported for Server Administration)

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