12 Copyright © Acronis International GmbH, 2002-2013.
VMware vSphere Essentials (Hot-add backup mode is supported on vSphere 5.0+ only).
VMware vSphere Essentials Plus (Hot-add backup mode is supported on vSphere 5.0+ only).
VMware vSphere Hypervisor (Free ESXi) is NOT supported.
(*) ESX(i) version 4.0 environment is supported with exceptions, for example, Exchange Server
Backup Extraction (p. 63) and ESXi configuration backup (p. 75) features are not supported.
Supported versions of Microsoft Exchange: MS Exchange Server 2003 SP2+, MS Exchange Server
2007, MS Exchange Server 2010, MS Exchange Server 2013 (backup and restore of databases ONLY).
Extracting MS Exchange databases located on Windows dynamic disks (LDM) is NOT supported.
Supported versions of Microsoft SQL: MS SQL Server 2005, MS SQL Server 2008, MS SQL Server 2012.
Supported versions of Microsoft SharePoint: MS Windows SharePoint Services 3.0 SP2, MS Office
SharePoint Server 2007 SP2, MS SharePoint Foundation 2010 SP1, MS SharePoint Server 2010 SP1,
MS SharePoint 2013 Technical Preview.
Acronis vmProtect 9 supports the following file systems for the backed up virtual machines:
NTFS/FAT16/FAT32/ext2/ext3/ext4/ReFS. For other VM file systems sector level backup mode is
used, which means that granular recovery from such archives is not possible (only entire VMs can be
restored). An example of unsupported file systems are Linux LVM volumes (or Windows Dynamic
Disks). They are backed up in sector-by-sector mode.
Please, note, that the following environments for the backup/restore operations are NOT supported:
RDM disks (Raw Device Mapping).
Fault tolerance VMs.
Also, independent virtual drives CANNOT be backed up when the virtual machine is turned on.
Please, power off such VMs before their back up.
For the smooth operation of the Acronis vmProtect 9 Web Console, you should have one of the
following versions of your web browser:
Mozilla Firefox 3.6 or higher.
Internet Explorer 7.0 or higher.
Opera 10.0 or higher.
Safari 5.0 or higher.
Google Chrome 10.0 or higher.
For proper Web Console operation with IE 8, please, check your internet settings. Tools -> Internet
Options -> Security tab -> Internet -> Security level shoud not be set to “High”. Level of privacy at
the Privacy tab should be set to “Medium High” or lower.
For proper Web Console operation with IE 9, please, check your internet settings. Tools -> Internet
Options -> Advanced -> “Do not save encrypted pages to disk” option must be cleared. Otherwise
the File Recovery feature will not function properly.
