20 Copyright © Acronis International GmbH, 2002-2013.
3. Select the way you want your components to be installed, i.e. specify the location where to
install the software. The default destination for installing Acronis vmProtect 9 is the C:\Program
Files\Acronis or C:\Program Files (x86)\Acronis folder. You can change the destination by typing
in a new folder name or selecting it by browsing. If the folder does not exist, it will be
automatically created in the process of installation. The Disk usage button shows the available
disk space for the different volumes on your PC and helps you to choose the target disk for
installation. If there is not enough free space on the selected volume, you’ll be prompted to free
up the required space or select another volume. Upon specifying the desired destination, click
Next.
4. Please, read the information about the Acronis Customer Experience Program, choose if you
want to participate in it or not, and then click Next. The main purpose of ACEP is to help us
collect user statistics in order to improve our software functionality, customer service and
customer experience.
5. After going through all the required installation wizard steps, you will finally see the summary
information of the install operations to be performed, components to be installed, required
space, account information and chosen destination.
6. Click Install to start the process. You will see the Acronis vmProtect 9 installation progress bar.
During installation, Windows Firewall may prompt you to unblock TCP/IP ports. This is required
for the appliance to operate properly. To unblock, in the opened Windows Firewall dialog box
click the Unblock button. Please, wait until the installation is finished. It may take several
minutes.
If the installation process finished successfully and all Acronis vmProtect 9 components were
successfully installed, you will get the “Installation has completed” page. Here select the check box if
you wish to run Acronis vmProtect 9 Web Console and click Close.
If the installation process fails and all or some of the Acronis vmProtect 9 components for any reason
could not be successfully installed, you will get the “Failed to install vmProtect 9 components” page.
Here you can see the summary information on the installed and failed to install components. Show
log link opens up a pop-up window with the detailed information, and Troubleshoot link opens the
online page with the particular error description on the Acronis Knowledge Base website at
http://kb.acronis.com. If you still cannot find the answer how to solve this problem, please contact
the Acronis support team (p. 110).
4.2.3 Extracting installation files
Acronis vmProtect 9 installation package provides you with the option to extract the installation files
on your PC to be executed manually and to be installed by the standard tools.
Click the Extract installation files of the Acronis vmProtect 9 installation main menu. Select the
desired components to be saved as separate installation files on your PC:
AcronisESXAppliance.ovf and two .vmdk files – installation files for Acronis Virtual Appliance.
vmProtectAgent.msi – the main installation file for Acronis vmProtect 9 Windows Agent.
vmProtectExchangeBackupAgent.msi – installation file for Acronis vmProtect 9 Exchange Backup
Agent. This Agent might be installed inside the guest OS where User Account Control (UAC) is
enabled. It is meant to overcome the UAC limitations to allow the vmProtect 9 Exchange
Backup options. Upon installation the Acronis vmProtect 9 Exchange Backup Agent service
provides the communication channel with Acronis vmProtect 9 Agent.
