218 Copyright © Acronis International GmbH, 2002-2015
Retrieving files (p. 231) from file-level backups by using a web browser. To do this, you only need
a machine with Internet access.
12.1.6.3 Is the cloud storage available under Acronis bootable media?
Recovery from Acronis Cloud Storage is available but backup to the storage is not.
12.1.6.4 What if a network connection is lost during cloud backup or
recovery?
The software will try to reach the cloud storage every 30 seconds. The attempts will be stopped as
soon as the connection is resumed OR a certain number of attempts are performed, depending on
which comes first. The default number of attempts is 300 when backing up and 30 when recovering.
You can change the number of attempts and the interval between the attempts in the Error handling
> Re-attempt, if an error occurs option. Every backup plan or recovery task includes this option.
12.1.6.5 What happens if I run out of space?
When a machine's backups are about to exceed the storage space allowed by its subscription, you
receive an e-mail notification with an alert. In addition, you can see this alert on the account
management webpage near the machine. This means you have to free some space for future
backups. Or, you can consider increasing the storage quota. You may also want to set or edit the
retention rule (p. 215) so that an overflow does not occur in future. Once the occupied space reaches
the limit, the backups will cease to run.
12.1.6.6 What is the cleanup task for?
Any backup plan where the retention rule is set contains a cleanup task in addition to a backup task.
The cleanup task checks the archive created by the backup plan for backups that have outlived their
lifetime. If such backups are found, the task makes the cloud storage delete them. Since the deletion
is performed on the cloud storage side, it does not take your machine's CPU resource.
The cleanup task runs after every cloud backup, even if the backup has failed. The last successful
backup is always kept though. For more information about the retention rule please refer to "How
long will my backups be kept in the cloud storage?" (p. 215)
Normally, there is no need to start and stop the cleanup task manually. But it is possible to do so in
the Backup plans and tasks view.
12.1.6.7 How do I make a recovered machine recognize its subscription?
When you recover a physical machine from a backup, a new machine identifier is created. Therefore,
the machine is not able to back up to the subscription it used before recovery.
To continue backing up the machine to the same subscription, reassign (p. 229) the subscription to
the machine. If you do this, the next machine's backup can be incremental. If you assign a new
subscription to the machine, the software will have to do a new full backup.
12.1.7 Initial Seeding FAQ
This section explains what Initial Seeding is, why you would want to use it and provides some usage
details.
