145 Copyright © Acronis International GmbH, 2002-2012.
15 Collecting system information
The Acronis System Report tool collects information about a machine and saves this information to a
file. You may want to provide this file when contacting Acronis technical support.
The tool is available:
On a machine where Acronis Snap Deploy 4 Management Console is installed. The tool collects
information about that machine.
Under an Acronis bootable media. The tool collects information about the machine that is
booted from the media, and saves this information to a locally-attached USB drive.
To collect system information in the management console
1. In the management console, select from the top menu Help > Collect system information.
2. Specify whether to split the file with system information into smaller parts. If so, specify the
maximum size of such part.
3. Specify where to save the file or files.
To collect system information under an Acronis bootable media
1. Create an Acronis bootable media (p. 59). When creating the media, select the Acronis System
Report check box in the list of components.
2. Attach a USB drive to the machine for which you want to collect information.
3. Boot that machine from the media.
4. In the boot menu, click Acronis System Report.
The tool saves the file with system information to the USB drive. If two or more USB drives are
attached, the tool saves the file to the first such drive it finds.
