9 Copyright © Acronis International GmbH, 2002-2014
Solid State Drives (SSD)
Networked storage devices
FTP servers**
CD-R/RW, DVD-R/RW, DVD+R (including double-layer DVD+R), DVD+RW, DVD-RAM, BD-R, BD-RE
USB 1.1 / 2.0 / 3.0, eSATA, FireWire (IEEE-1394) and PC card storage devices
* Limitations on operations with dynamic and GPT disks:
Creation of Acronis Secure Zone on dynamic disks is not supported.
Recovery of a dynamic volume as a dynamic volume with manual resizing is not supported.
"Clone disk" operation is not supported for dynamic disks.
** An FTP server must allow passive mode file transfers. For data to be recovered directly from an
FTP server, the backup must consist of files no greater than 2GB each.
The firewall settings of the source computer should have Ports 20 and 21 opened for the TCP and
UDP protocols to function. The Routing and Remote Access Windows service should be disabled.
1.4 Installing Acronis True Image 2015
Installing Acronis True Image 2015
To install Acronis True Image 2015:
1. Run the setup file. Before starting the setup process, Acronis True Image 2015 will check for a
newer build on the website. If there is one, the newer version will be offered for installation.
2. Read:
The terms of the license agreement.
The participation terms of the Acronis Customer Experience Program.
3. If you accept the terms of both documents, click Install.
Acronis True Image 2015 will be installed on your system partition (usually C:).
4. When the installation is complete, click Start application.
5. In the opened window, enter your serial number, and then click Activate.
Recovering from an Acronis True Image 2015 error
If Acronis True Image 2015 ceased running or produced errors, its files might be corrupted. To repair
this problem, you first have to recover the program. To do this, run Acronis True Image 2015 installer
again. It will detect Acronis True Image 2015 on your computer and will ask you if you want to repair
or remove it.
Removing Acronis True Image 2015
Select Start -> Settings -> Control panel -> Add or remove programs -> Acronis True Image 2015 ->
Remove. Then follow the instructions on the screen.
If you use Windows Vista, select Start -> Control panel -> Programs and Features -> Acronis True
Image 2015 -> Remove. Then follow the instructions on the screen. You may have to reboot your
computer afterwards to complete the task.
If you use Windows 7, select Start -> Control Panel -> Uninstall a program -> Acronis True Image
2015 -> Uninstall. Then follow the instructions on the screen. You may have to reboot your computer
afterwards to complete the task.
