3 Copyright © Acronis International GmbH, 2002-2013
5 Troubleshooting .................................................................................................................. 42
5.1 Acronis System Report .............................................................................................................42
5.2 Acronis Smart Error Reporting .................................................................................................42
5.3 How to collect crash dumps ....................................................................................................44
5.4 General recommendations ......................................................................................................44
5.5 Viewing log...............................................................................................................................45
5.6 Acronis Customer Experience Program ...................................................................................47
6 Glossary of Terms ................................................................................................................ 49