14 Copyright © Acronis, Inc., 2000-2011
3. Select the way you want your components to be installed, i.e. specify the location where to
install the software. The default destination for installing Acronis vmProtect is the C:\Program
Files\Acronis folder. You can change the destination by typing in a new folder name or selecting
it by browsing. If the folder does not exist, it will be automatically created in the process of
installation. The Disk usage button shows the available disk space for the different volumes on
your PC and helps you to choose the target disk for installation. If there is not enough free space
volume. Upon specifying the desired destination, click Next.
4. Please, read the information about the Acronis Customer Experience Program, choose if you
want to participate in it or not, and then click Next. The main purpose of ACEP is to help us
collect user statistics in order to improve our software functionality, customer service and
customer experience.
5. After going through all the required installation wizard steps, you will finally see the summary
information of the install operations to be performed, components to be installed, required
space, account information and chosen destination.
6. Click Install to start the process. You will see the Acronis vmProtect installation progress bar.
During installation, Windows Firewall may prompt you to unblock TCP/IP ports. This is required
for the appliance to operate properly. To unblock, in the opened Windows Firewall dialog box
click the Unblock button. Please, wait until the installation is finished. It may take several
minutes.
If the installation process finished successfully and all Acronis vmProtect components were
successfully installed, you will get the "Installation has completed" page. Here select the check box if
you wish to run Acronis vmProtect Web Console and click Close.
If the installation process fails and all or some of the Acronis vmProtect components for any reason
could not be successfully installed, you will get the "Failed to install vmProtect components" page.
Here you can see the summary information on the installed and failed to install components. Show
log link opens up a pop-up window with the detailed information, and Troubleshoot link opens the
online page with the particular error description on the Acronis Knowledge Base website at
http://kb.acronis.com. If you still cannot find the answer how to solve this problem, please contact
the Acronis support team (p. 84).
4.2.3 Extracting installation files
Acronis vmProtect installation package provides you with the option to extract the installation files
on your PC to be executed manually and to be installed by the standard tools.
Click the Extract installation files of the Acronis vmProtect installation main menu. Select the desired
components to be saved as separate installation files on your PC:
Acronis vmProtect .msi the main installation file for Acronis vmProtect Windows Agent.
AcronisESXAppliance.ovf and two .vmdk files installation files for Acronis vmProtect Virtual
Appliance.
