11 Copyright © Acronis, Inc., 2000-2012
ESX(i) version 4.0 environment is supported with exceptions, for example, Exchange Server Backup
Extraction (p. 51) and ESXi configuration backup (p. 62) features are not supported.
Acronis vmProtect 7 Exchange Server Backup Extraction (p. 51) feature supports Microsoft Exchange
2003 SP2 and higher.
Acronis vmProtect 7 supports the following file systems for the backed up virtual machines:
NTFS/FAT16/FAT32/ext2/ext3/ext4. For other VM file systems sector level backup mode is used,
which means that granular recovery from such archives is not possible (only entire VMs can be
restored). An example of unsupported file systems are Linux LVM volumes (or Windows Dynamic
Disks). They are backed up in sector-by-sector mode.
Please, note, that the following environments for the backup/restore operations are NOT supported:
RDM disks (Raw Device Mapping).
Fault tolerance VMs.
Also, independent virtual drives CANNOT be backed up when the virtual machine is turned on.
Please, power off such VMs before their back up.
For the smooth operation of the Acronis vmProtect 7 Web Console, you should have one of the
following versions of your web browser:
Mozilla Firefox 3.6 or higher.
Internet Explorer 7.0 or higher.
Opera 10.0 or higher.
Safari 5.0 or higher.
Google Chrome 10.0 or higher.
For proper Web Console operation with IE 8, please, check your internet settings. Tools -> Internet
Options -> Security tab -> Internet -> Security level shoud not be set to "High". Level of privacy at
the Privacy tab should be set to "Medium High" or lower.
4.1.3 How to install VMware Tools
Acronis vmProtect 7 requires the installation of VMware Tools inside the virtual machines that you
plan to back up. This is necessary to support proper quiescence of the file system (utilize VSS
support) and to enable files/folders exclusions capability. To install the VMware Tools:
Run the VMware Infrastructure/vSphere Client.
Connect to the ESX(i) server.
Select the virtual machine and run the guest operating system.
Right click the virtual machine and select Guest -> Install/Upgrade VMware Tools.
Follow the onscreen instructions.
Note that the Run VM from backup feature requires VMkernel networking to be configured on the
ESX(i) server. This can be done in vSphere client by going to Configuration->Networking and adding
VMkernel connection type to the vSwitch properties.
