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TROUBLE SHOOTING GUIDE
If a fault occurs, first check the points listed below before taking the set to repair.
Do not open the set as there is a risk of electric shock.
If you are unable to solve a problem by following these suggestions, consult your dealer or service center.
Under no circumstances should you try to repair the set yourself, as this will invalidate the warranty.
SYMPTOM CORRECTION
No power Insert the power plug securely into the power outlet.
No operations can be performed with the
remote control
Check the batteries are installed with the correct
polarities.
If the batteries are exhausted, replace them with
new ones.
Point the remote control at the remote control
sensor and operate it again.
Operate the remote control from a distance of no
more than 6m from the remote control sensor.
Remove the obstacles between the remote control
and the sensor of the remote control.
No key operation (by the main unit and/or the
remote control unit) is eective
Disconnect the power plug and then reconnect
it. (The TV may not be operating properly due to
lightning, static electricity and/or other factors.)
No picture or poor picture
Ensure that the equipment is connected properly.
Adjust the antenna or use an external antenna.
Relocate the unit near a window (if inside a building).
Move devices that may cause interference away
from the TV.
Try Auto Tuning again.
Try another channel.
No sound or distorted sound
Ensure that the equipment is connected properly.
Ensure that the input setting for the TV and stereo
system are correct.
Adjust the master volume to a suitable volume by
pressing VOL+/VOL- button.
Check the audio settings.
Press the MUTE button on the remote control to
cancel the mute function.
Noise or other interference
Other electronic equipment near the unit may
cause interference. Relocate the unit or move the
equipment.
The web page cannot be displayed completely Some extensions present on the current WEB page
are not supported by the TV.
The browser closes automatically The WEB page contains too much content, which
causes not enough memory and the browser closes.
CARE AND MAINTENANCE
CARE OF THE SCREEN
The screen of your TV can easily accumulate
dust or other residual particles depending on
its location; therefore, we recommend that you
clean it weekly.
1. To prevent fire or shock hazard, be sure
to turn off and disconnect your unit from
the AC power source when cleaning.
2. To clean your TV screen, use only a
completely dry microfiber cloth. Smoothly
wipe the surface of the screen horizontally
to avoid scratching the screen.
3. If the screen is excessively dirty, you can
moisten a cloth minimally with a solution
of mild soap and distilled water.
Do not use paper towels to clean the
screen, as they may damage and scratch
the surface.
4. Never spray the spray any liquid directly
on the screen as it may penetrate the
equipment and cause irreparable damage.
5. Do not use products containing ammonia,
ethyl alcohol, acetone or ethylene chloride.
These components may damage the screen.
CARE OF THE CHASIS
Depending on the location of your TV, dirt may
accumulate very easily, so we recommend that
you clean hard-to-reach areas at least once
a month, such as ventilation slots or speaker
grilles, which are very prone to dust and lint:
1. The frame and back of the TV can be
cleaned using a cloth slightly moistened
with mild soap and distilled water.
Clean the TV with gentle circular
movements to avoid scratching the outside
of the TV.
2. To remove dirt from the slots, use a
vacuum cleaner with a narrow nozzle
attachment at low power.
A cotton swab lightly moistened with
isopropyl alcohol can be used to
supplement the cleaning.
3. To clean the speakers, use a lint roller.
Dust particles will adhere easily.
CARE OF THE REMOTE CONTROL
The remote control continuously accumulates
dirt, either dust or grease from hand contact.
That’s why for a correct functioning during its
whole life we recommend cleaning it at least
once a month.
1. First remove the batteries from their
compartment.
2. Turn the controller and tap it gently
against the palm of your hand, with
the buttons facing down. This will help
loosen and remove any dirt that may
accumulate on the buttons.
3. Use a cloth slightly moistened with
warm water and mild soap to clean the
remote control thoroughly.
Use a cotton swab or toothpick in the
narrow gaps and small spaces around
the buttons.
4. Finally, rub the remote control again
with a soft, dry cloth.
TO CLEAN THE TERMINALS
If the terminals get dirty, your TV may not
recognize easily the dierent attached sources.
To take care of the terminals follow the steps
below:
1. Turn off and disconnect your TV from
the AC power source and unplug every
other connected cables and appliances.
2. Use a vacuum cleaner with a narrow hose
attachment to clean the connections.
3. You may need a cleaning liquid in order to
clean the TV terminals and connections if
that’s the case we recommend the use of
isopropyl alcohol (99%). Although alcohol
can work too, it’s known to leave some
residue as it evaporates.
You should never use water nor any
water-based cleaning solutions to clean
the terminals.
4. Completely dry the terminals with a dry
cloth once cleaned and reconnect the
wires.
… 9 …

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