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1.4 General information ......................................
• Internet address: www�alcatelmobile�com
• Hotline: See the "SERVICES" leaflet that came with your phone or go to our
website�
• Manufacturer: TCL Communication Ltd�
• Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park,
Shatin, NT, Hong Kong�
• Electronic labeling path: Touch Settings > System> Regulatory & safety or press
*#07#, you can find more information about labelling
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�
On our website, you will find our FAQ (Frequently Asked Questions) section� You can
also contact us by email to ask any questions you may have�
This radio equipment operates with the following frequency bands and maximum
radio-frequency power:
5099D/U
GSM900: 33�3 dBm
GSM1800: 31 dBm
WCDMA BandI/VIII: 24 dBm
LTE Band 7: 23 dBm
802�11b: 16 dBm
802�11g: 14�5 dBm,
802�11n WIFI 2�4GHz(HT20/HT40): 14�5 dBm
802�11a WIFI 5GHz:15�5 dBm
802�11n WIFI 5GHz HT20: 14�0 dBm
802�11n WIFI 5GHz HT40: 13�0 dBm
Bluetooth: 5 dBm
LTE Band 1/3/8/20/28A/38: 24 dBm(5099D)
LTE Band 1/3/5/8/20/28/38/40: 24 dBm(5099U)
Hereby, TCL Communication Ltd� declares that the radio equipment type Alcatel
5099D,5099U is in compliance with Directive 2014/53/EU�
The full text of the EU declaration of conformity is available at the following internet
address: http://www�alcatel-mobile�com/EU_doc�
The description of accessories and components, including software, which allow
the radio equipment to operate as intended, can be obtained in the full text of the
EU declaration of conformity at the following internet address: http://www�alcatel-
mobile�com/EU_doc�
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It depends on countries�
Protection against theft
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Your phone is identified by an IMEI (phone serial number) shown on the packaging
label and in the phone’s memory� We recommend that you note the number the first
time you use your phone by entering * # 0 6 # and keep it in a safe place� It may
be requested by the police or your operator if your phone is stolen� This number
allows your phone to be blocked preventing a third person from using it, even with
a different SIM card�
Disclaimer
There may be certain differences between the user manual description and the
phone’s operation, depending on the software release of your phone or specific
operator services�
TCL Communication Ltd� shall not be held legally responsible for such differences,
if any, nor for their potential consequences, which responsibility shall be borne by
the operator exclusively� This phone may contain materials, including applications
and software in executable or source code form, which is submitted by third parties
for inclusion in this phone ("Third Party Materials")� All Third Party Materials in this
phone are provided "as is", without warranty of any kind, whether express or implied�
The purchaser undertakes that TCL Communication Ltd� has complied with all quality
obligations incumbent upon it as a manufacturer of mobile devices and phones in
complying with Intellectual Property rights� TCL Communication Ltd� will at no stage
be responsible for the inability or failure of the Third Party Materials to operate on
this phone or in interaction with any other device� To the maximum extent permitted
by law, TCL Communication Ltd� disclaims all liability for any claims, demands, suits
or actions, and more specifically – but not limited to – tort law actions, under any
theory of liability, arising out of the use, by whatever means, or attempts to use,
such Third Party Materials� Moreover, the present Third Party Materials, which are
provided free of charge by TCL Communication Ltd�, may be subject to paid updates
and upgrades in the future; TCL Communication Ltd� waives any responsibility
regarding such additional costs, which shall be borne exclusively by the purchaser�
TCL Communication Ltd� shall not be held responsible for the lack of availability of
any application, as its availability depends on the country and the operator of the
purchaser� TCL Communication Ltd� reserves the right at any time to add or remove
Third Party Materials from its phones without prior notice; in no event shall TCL
Communication Ltd� be held responsible by the purchaser for any consequences of
such removal�
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Contact your network operator to check service availability�
