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13 Warranty
Your device is warranted against any defect or malfunctioning which may
occur in conditions of normal use during the warranty period of twelve
(12) months(1) from the date of purchase as shown on your original
invoice.
Batteries
(2)
and accessories sold with your device are also warranted
against any defect which may occur during the first six (6) months
(1)
from
the date of purchase as shown on your original invoice.
In case of any defect of your device which prevents you from normal
use thereof, you must immediately inform your vendor and present your
device with your proof of purchase.
If the defect is confirmed, your device or part thereof will be either
replaced or repaired, as appropriate. Repaired device and accessories
are entitled to a one (1) month warranty for the same defect. Repair
or replacement may be carried out using reconditioned components
offering equivalent functionality.
This warranty covers the cost of parts and labor but excludes any other
costs.
This warranty shall not apply to defects to your device and/or accessory
due to (without any limitation):
- Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area where
your device is used;
- Connection to any equipment not supplied or not recommended by TCL
Communication Ltd.;
- Modification or repair performed by individuals not authorised by TCL
Communication Ltd. or its affiliates or your vendor;
- Modification, adjustment or alteration of software or hardware performed
(1)
The warranty period may vary depending on your country.
(2)
The life of a rechargeable devicee battery in terms of conversation
time, standby time and total service life, will depend on the
conditions of use and network configuration. Batteries being
considered expendable supplies, the specifications state that you
should obtain optimal performance for your device during the
first six months after purchase and for approximately 200 more
recharges.