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General information
• Website for USA: www.alcatelonetouch.us
• Website for Canada: www.alcatelonetouch.ca
• Facebook: www.facebook.com/alcatelonetouchusa
• Twitter: www.twitter.com/alcatel1touch
• Instagram: instagram.com/actalel
• Hotline: In the United States, call 855-368-0829 for technical support. In Canada,
call 855-844-6058 for technical support.
• Manufacturer: TCL Communication Ltd.
• Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park,
Shatin, NT, Hong Kong
• Electronic labeling path: Touch Settings > Regulatory & Safety or press *#07#, you
can find more information about labeling
(1)
.
On our website, you will find our FAQ (Frequently Asked Questions) section.
You can also contact us by email to ask any questions you may have.
Your phone is a transceiver that operates on GSM in quad-band
(B2/3/5/8), UMTS in quad-band (B1/2/4/5/8), or LTE in hexa-band
B1/2/3/4/5/7/12/13/17/20/28/66.
1.1.6 Protection against theft
(2)
Your phone is identified by an IMEI (phone serial number) shown on the
packaging label and in the phone’s memory. We recommend that you note the
number the first time you use your phone by entering * # 0 6 # and keep it in
a safe place. It may be requested by the police or your carrier if your phone is
stolen. This number allows your phone to be blocked preventing a third person
from using it, even with a different SIM card.
1.1.7 Disclaimer
There may be certain differences between the user manual description and the
phone’s operation, depending on the software release of your phone or specific
carrier services.
(1)
It depends on countries.
(2)
Contact your network carrier to check service availability.
