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•Open the Notification panel to check if the Smart Suite Agent has
been activated.
•Check that you have marked the checkbox of USB debugging.
•Check that your computer meets the requirements for Smart Suite
installation.
•Make sure that you’re using the right cable from the box.
I am unable to download new files
•Make sure there is sufficient phone memory for your download.
•Select the microSD card as the location to store downloaded files.
•Check your subscription status with your operator.
The phone can't be detected by others via Bluetooth
•Make sure that Bluetooth is turned on and your phone is visible to
other users.
•Make sure that the two phones are within Bluetooth’s detection
range.
How to make your battery last longer
•Make sure you follow the complete charge time (minimum 100
(1)
minutes).
•After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain an
exact indication.
•Adjust the brightness of screen as appropriate.
•Extend the email auto-check interval for as long as possible.
•Update news and weather information on manual demand, or
increase their auto-check interval.
•Exit background-running applications if they are not being used for
a long time.
•Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
(1)
For alcatel IDOL 4: 130 minutes
