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•Make sure this feature does not require an alcatel accessory.
When I select a number from my contacts, the number can't be
dialled
•Make sure that you have correctly recorded the number in your file.
•Make sure that you have selected the country prefix when calling a
foreign country.
I am unable to add a contact in my contacts
•Make sure that your SIM card contacts are not full; delete some
files or save the files in the phone contacts (i.e. your professional or
personal directories).
My callers are unable to leave messages on my voicemail
•Contact your network operator to check service availability.
I can't access my voicemail
•Make sure your operator’s voicemail number is correctly entered in
"Voicemail number".
•Try later if the network is busy.
I am unable to send and receive MMS
•Check your phone memory availability as it might be full.
•Contact your network operator to check service availability and
check MMS parameters.
•Verify the server centre number or your MMS profile with your
operator.
•The server centre may be swamped, try again later.
SIM card PIN locked
•Contact your network operator to obtain the PUK code (Personal
Unblocking Key).
I am unable to connect my phone to my computer
•Install Smart Suite.
•Check that your USB driver is installed properly.