During a conversation
3.1 Making a second call during a conversation
Use one of the following:
• Dial directly the number for your call.
• Name of second contact.
• New call Number of second contact.
• New call Redial list Select the No. in the last ten issued.
• New call Indiv.rep (or Speed Dial) Select the programmed key.
• (long press) or Menu page Redial list Select the No. in the last ten issued.
• Perso page Programmed line key.
• The first call is on hold.
For the 8019s DeskPhone, the redial key is associated with the Off-hook key when the phone is in idle
state: .
3.1.1 Recover the call on hold
• You are in conversation with the second contact and the first one is on hold.
• Use one of the following:
o Enquiry off
o Hang up, your phone is ringing, then answer the call.
You are in conversation with your first caller again.
If you make an error, hang up: your telephone will ring and you will recover your first call.
3.2 Answering a second call during a conversation
• During a conversation, another person is trying to call you. The name or number of the caller is
displayed for a few seconds.
• Select the incoming call icon.
• The first call is on hold.
Other method:
• If there are two or more simultaneous incoming calls, select the incoming call icon and press the
following softkey: Answer.
• Queue or Waitqueue Answer
To return to your first contact and end the conversation in progress:
• Hang up, your phone is ringing, then answer the call.
You are in conversation with your first caller again.
If you make an error, hang up: your telephone will ring and you will recover your first call.
