User Manual
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7 Guarantee and clauses
Safety and Regulatory Instructions relates to the following products: ALE-20 Essential DeskPhone (ALE-20), ALE-
20h Essential DeskPhone (ALE-20h), ALE-30h Essential DeskPhone (ALE-30h), ALE-20/20h/30h WB Corded
Handset, ALE-10 Keyboard (ALE-10).
Read carefully before use of these equipments.
7.1 Safety Instructions
● Changes or modifications to the equipment not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment. ● Magnets could affect the
functioning of pacemakers and implanted heart defibrillators. Keep a safe distance between your
pacemaker or implant defibrillator and the handset which includes magnetic elements: 4 centimeters (1.6
inches) at least. ● To limit the risk of interference, people with pacemakers must keep the wireless telephone
away from their equipment (minimum distance of 15 cm/6 inches). ● It is recommended to follow the
standard acceptance procedures before using this equipment in human safety critical areas (hospitals...).
● The handset includes magnetic elements that may attract sharp metallic objects. To prevent injury,
before each use ensure sharp metallic objects are not stuck to the earpiece and microphone. ●Avoid using
phones (other than cordless type) during an electrical storm. There may be a remote risk of electric shock
from lightning. ● Do not use this device in environments where there is a danger of explosion. ● Do not
plug this phone into an Integrated Services Digital Network (ISDN) connection or into a regular Public
Switched Telephone Network (PSTN) connection. This can result in severe damage to the phone. ● Never
allow your telephone to come into contact with water. ● When external power supply is used, it shall be
connected to an easily accessible socket outlet. ● Use this product in temperatures between -5°C to +45°C
(23°F to 113°F). ● These products are intended for use in an indoor environment only. ● The PoE (Power
over Ethernet) devices that supply or receive power and their connected cables must all be completely
indoors. ● Do not use headsets at high volumes for an extended period of time, this may cause hearing loss.
Always listen at moderate levels.
Cleaning and disinfecting
Refer to document: “How to clean and disinfect Alcatel-Lucent Enterprise terminals”.
Wear gloves when cleaning products.
Do not use harsh chemicals such as bleach, peroxide, acetone, ethyl acid, methyl chloride, ammonia, or
multi-purpose cleaners to clean plastic, metal, rubber, or screen surfaces.
Wipe products with a clean, dry, microfiber non-abrasive cloth.
Spray cleaning solution on the cloth before cleaning the product.
Use pre-moistened wipes or dampen (but do not wet) a soft sterile cloth with the approved agent. Never
spray or pour chemical agents directly onto the device as the liquid may stain the product or seep inside
and damage the hardware.
Do not allow liquid to pool.
ALE recommends using a 70% ethanol solution for all wired and wireless ALE terminals.
Daily disinfection: Up to 5 disinfections per day.
Extensive wiping during cleaning or disinfection may cause surface damage to the device.
ALE recommends assigning a dedicated wireless terminal to each employee rather than sharing shifts on
terminals, as well as replacing the handset on wired terminals for each employee.
other advanced settings if requested
ALE-20, ALE-20h, ALE-30h: these products can be supplied by PBX through proprietary Digital link (excluding
ALE-20) or by Power over Ethernet (POE) compliant with IEEE 802.3af class 1 minimum, or by an USB Type C
External Power Supply (EPS) with rating 5V DC, 2A minimun.
