Bedienungsanleitung Alcatel One Touch 112 (Seite 28 von 29) (Englisch)

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My callers are unable to leave messages on my voicemail

• Contact your network operator to check service availability

I cannot access my voicemail

• Make sure your operator’ s voicemail number is correctly entered in

"My numbers"

• Try later if the network is busy

The icon is displayed on my standby screen

• Youhave saved toomany short messages on yourSIM card; delete some

of them or archive them in the product memory

" No service" is displayed

• You are outside of the network coverage area

I have already entered 3 incorrect PIN codes

• Contact your network operator to obtain the PUK code (Personal

Unblocking Key)

My mobile phone is frozen, can’t power on

• Make sure your battery is not completely used up or damaged

• Remove your battery, remove your SIM card then reinstall them to

power on again, if still does not work

• Hold down # key and press Power on/off key for a while to reset the

phone

All user phone data: contacts, messages and files will be lost

permanently.

How to make your battery last longer

• Make sure you follow the complete charge time (minimum 3 hours)

• After a partial charge, the battery level indicator may not be exact. Wait

for at least 20 minutes after removing the charger to obtain an exact

indication

• Switch on the backlight upon request

• Check your subscription status with your operator (credit, SIM card

valid, etc.)

• Make sure you have not barred outgoing calls

Unable to receive incoming calls

• Make sure your mobile phone is switched on and connected to a

network (check for overloaded or unavailable network)

• Check your subscription status with your operator (credit, SIM card

valid, etc.)

• Make sure you have not forwarded incoming calls

• Make sure that you have not barred certain calls

The caller’s name does not appear when a call is received

• Check that you have subscribed to this service with your operator

• Your caller has concealed his/her number

The sound quality of the calls is not optimal

• You can adjust the volume during a call by means of the key

• Check the network strength

I am unable to use the features described in the manual

• Check with your operator to make sure that your subscription includes

this service

• Make sure this feature does not require an Alcatel accessory

When I select a number from my directory, the number is not

dialled

• Make sure that you have correctly recorded the number in your file

• Make sure that you have selected the country prefix when calling a

foreign country

I am unable to create a file in my directory

• Make sure that your SIM card directory is not full; delete some files or

save the files in the product directory (i.e. your professional or personal

directories)

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Alcatel One Touch 112 Seite 28

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