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• LICENCES
microSDLogoisatrademark.
TheBluetoothwordmarkandlogosareownedbythe
BluetoothSIG,Inc.andanyuseofsuchmarksbyTCL
CommunicationLtd.anditsaffiliatesisunderlicense.
Othertrademarksandtradenamesarethoseoftheir
respectiveowners.
ALCATEL ONETOUCH 2045M
Bluetooth Declaration ID
D024874
FacebookandthefLogoaretrademarksof
Facebook,Inc.,andareusedunderlicense.
TwitterandtheTLogoaretrademarksof
Twitter,Inc.,andareusedunderlicense.
(1)
Contactyournetworkoperatorforserviceavailability.
(1)
User Data FormatALLuserphonedata:Contacts,messagesand
fileswillbelostpermanently.PleasestorephonedatainSIMcardbefore
youwanttoformat
Troubleshooting................
Before contacting the service center, you are advised to follow the
instructionsbelow:
• You are advised to fully charge ( ) the battery for optimal
operation.
• Avoidstoringlargeamountsofdatainyourphoneasthismayaffect
itsperformance.
• UseUserDataFormat
(1)
andtheMobile Upgradetooltoperform
phoneformattingorsoftwareupgrading,(toresetUserDataformat,
hold down # while simultaneously pressing the power on/off key
under power off mode). ALL User phone data: contacts, photos,
messages and files, downloaded applications like MRE games will
belostpermanently.Itisstronglyadvisedtofullybackupthephone
dataandprofileviaPCsuitebeforedoingformattingandupgrading.
andcarryoutthefollowingchecks:
My phone is frozen or cannot switch on
• Checkthebatterypowerlevel,chargeforatleast20minutes
• Ifitstilldoesnotwork,pleaseuseUserDataFormat
(1)
toresetthe
phoneorMobileUpgradetoupgradesoftware
My phone has not responded for several minutes
• Restartyourphonebypressingandholdingthe key
• Ifitstilldoesnotwork,pleaseuseUserDataFormat
(1)
toresetthe
phoneorMobileUpgradetoupgradesoftware
My phone turns off by itself
• Checkwhetheryourphone islockedwhennotinuse,andmakesure
youdon'taccidentallyturnoffyourphonewhen lockingitbypressing
thepowerkey.
• Checkthebatterychargelevel
• Ifitstilldoesnotwork,pleaseuseUserDataFormat
(1)
toresetthe
phoneorMobileUpgradetoupgradesoftware
My phone cannot charge properly
• Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around 20
minutestodisplaythebatterychargerindicatoronthescreen.
• Make sure charging is carried out under normal conditions (0°C
to+40°C)
• Whenabroad,checkthatthevoltageinputiscompatible
My phone cannot connect to a network or “No service” is
displayed
• Tryconnectinginanotherlocation
• Verifythenetworkcoveragewithyouroperator
• CheckwithyouroperatorthatyourSIMcardisvalid
• Tryselectingtheavailablenetwork(s)manually
• Tryconnectingatalatertimeifthenetworkisoverloaded
My phone cannot connect to the Internet
• CheckthattheIMEInumber(press*#06#)isthesameastheone
printedonyourwarrantycardorbox
• Make sure that the internet access service of your SIM card is
available
• Checkyourphone'sInternetconnectingsettings
• Makesureyouareinaplacewithnetworkcoverage
• Tryconnectingatalatertimeoranotherlocation
Invalid SIM card
• MakesuretheSIMcardhasbeencorrectlyinserted
• MakesurethechiponyourSIMcardisnotdamagedorscratched
• MakesuretheserviceofyourSIMcardisavailable
Unable to make outgoing calls
• Makesureyouhavedialedavalidnumberandpressthesendkey
• Forinternationalcalls,checkthecountryandareacodes
• Makesureyourphoneisconnectedtoanetwork,andthenetwork
isnotoverloadedorunavailable
• Check your subscription status with your operator (credit, SIM
cardvalid,etc.)
• Makesureyouhavenotbarredoutgoingcalls
• Makesurethatyourphoneisnotinflightmode
Unable to receive incoming calls
• Makesureyourphoneis switchedonandconnectedtoanetwork
(checkforoverloadedorunavailablenetwork)
• Check your subscription status with your operator (credit, SIM
cardvalid,etc.)
• Makesureyouhavenotforwardedincomingcalls
• Makesurethatyouhavenotbarredcertaincalls
• Makesurethatyourphoneisnotinflightmode
The caller’s name/number does not appear when a call is
received
• Checkthatyouhavesubscribedtothisservicewithyouroperator
• Yourcallerhasconcealedhis/hernameornumber
I cannot find my contacts
• MakesureyourSIMcardisnotbroken
• MakesureyourSIMcardisinsertedproperly
• ImportallcontactsstoredinSIMcardtophone
The sound quality of the calls is poor
• Youcanadjustthevolumeduringacallbypressingthenavigationkey
• Checkthenetworkstrength
• Makesure that the receiver, connectoror speaker on your phone
isclean
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription
includesthisservice
• MakesurethisfeaturedoesnotrequireanALCATELONETOUCH
accessory
When I select a number from my contacts, the number cannot
be dialed
• Makesurethatyouhavecorrectlyrecordedthenumberinyourfile
• Make sure that youhave selected the country prefix whencalling
aforeigncountry
I am unable to add a contact in my contacts
• MakesurethatyourSIMcardcontactsarenotfull;deletesomefiles
orsavethefilesinthephonecontacts
My callers are unable to leave messages on my voicemail
• Contactyournetworkoperatortocheckserviceavailability
I cannot access my voicemail
• Makesureyouroperator’svoicemailnumberiscorrectlyenteredin
"Messages\Voicemail"
• Trylaterifthenetworkisbusy
I am unable to send and receive MMS
• Checkyourphonememoryavailabilityasitmightbefull
• Contact your network operator to check service availability and
checkMMSparameters
• Verify the server center number or your MMS profile with your
operator
• Theservercentermaybeswamped,tryagainlater
The flickering icon is displayed on my standby screen
• Youhavesavedtoomanyshortmessages onyourSIMcard;delete
someofthemorarchivetheminthephonememory
SIM card PIN locked
• ContactyournetworkoperatortoobtainthePUKcode(Personal
UnblockingKey)
I am unable to connect my phone to my computer
• InstallALCATELONETOUCHPCsuitefirstofall
• CheckthatyourcomputermeetstherequirementsforALCATEL
ONETOUCHPCSuiteinstallation
• Makesurethatyou’reusingtherightcablefromthebox
I am unable to download new files
• Makesurethereissufficientphonememoryforyourdownload
• SelectthemicroSDcardasthelocationtostoredownloadedfiles
• Checkyoursubscriptionstatuswithyouroperator
The phone cannot be detected by others via Bluetooth
• MakesurethatBluetoothisturnedonandyourphoneis visible
tootherusers
• Makesurethatthetwophonesarewithin Bluetooth’sdetection
range
How to make your battery last longer
• Makesureyoufollowthecompletechargetime(minimum3hours)
• Afterapartialcharge,thebatterylevelindicatormaynotbeexact.
Waitforatleast20minutesafterremovingthechargertoobtain
anexactindication
• Switchonthebacklightuponrequest
• DeactivateBluetoothwhennotinuse
Somepeoplemaysufferepilepticseizuresorblackoutswhenexposed
to flashing lights, or when playing video games. These seizures or
blackoutsmayoccurevenifapersonneverhadapreviousseizureor
blackout.Ifyouhaveexperiencedseizuresorblackouts,orifyouhave
afamilyhistoryofsuchoccurrences,pleaseconsultyourdoctorbefore
playingvideogamesonyourmobilephoneorenablingaflashing-lights
featureonyourmobilephone.Parentsshouldmonitortheirchildren’s
useofvideogamesorotherfeaturesthatincorporateflashinglightson
themobilephones.Allpersonsshoulddiscontinueuseandconsulta
doctor if any of the following symptoms occur: convulsion, eye or
muscle twitching, loss of awareness, involuntary movements, or
disorientation.Tolimitthelikelihoodofsuchsymptoms,pleasetakethe
followingsafetyprecautions:
- Play at the farthest distance possible from the screen.
When you play games on your mobile phone, you may experience
occasionaldiscomfortinyourhands,arms,shoulders,neck,orotherparts
of your body. Follow these instructions to avoid problems such as
tendinitis,carpaltunnelsyndrome,orothermusculoskeletaldisorders:
- Takea minimumofa15-minutebreakeveryhourofgameplaying.
- Ifyourhands,wrists,orarmsbecometiredorsorewhileplaying,
stopandrestforseveralhoursbeforeplayingagain.
- Ifyoucontinue tohavesorehands, wrists,orarmsduringor after
playing,stopthegameandseeadoctor.
PROTECT YOUR HEARING
To prevent possiblehearingdamage, do not listen athigh
volume levels for long periods. Exercise caution when
holdingyourdevicenearyourearwhiletheloudspeakeris
inuse.
• PRIVACY:
Pleasenotethatyoumustrespectthelawsandregulationsinforcein
yourjurisdictionorotherjurisdiction(s)whereyouwilluseyourmobile
phone regarding taking photographs and recording sounds with your
mobilephone.Pursuanttosuchlawsandregulations,itmaybestrictly
forbiddento take photographs and/or torecord the voices of other
peopleoranyoftheirpersonalattributes,andreproduceordistribute
them,asthismaybeconsideredtobeaninvasionofprivacy.
Itistheuser’ssoleresponsibilitytoensurethatpriorauthorizationbe
obtained, if necessary, in order to record private or confidential
conversations or take a photograph of another person; the
manufacturer,thesellerorvendorofyourmobilephone(includingthe
operator)disclaimanyliabilitywhichmayresultfromtheimproperuse
ofthemobilephone.
• BATTERY AND ACCESSORIES:
Beforeremovingthebatteryfromyourmobilephone,pleasemakesure
thatthemobilephoneisswitchedoff.
Observethefollowingprecautionsforbatteryuse:
- Donotattempttoopenthebattery(duetotheriskoftoxicfumes
andburns).
- Donotpuncture,disassembleorcauseashort-circuitinabattery,
- Donotburnordisposeofausedbatteryinthegarbageorstoreit
attemperaturesabove60°C(140°F).
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for
which it was designed. Never use damaged batteries or those not
recommendedbyTCLCommunicationLtd.and/oritsaffiliates.
This symbolonyourmobile phone, the battery and the
accessoriesmeans that these products mustbetakento
collectionpointsattheendoftheirlife:
-Municipal waste disposal centers with specific bins for
theseitemsofequipment.
-Collectionbinsatpointsofsale.
Theywillthenberecycled,preventingsubstancesbeingdisposedofin
theenvironment,sothattheircomponentscanbereused.
In European Union countries:
Thesecollectionpointsareaccessiblefreeofcharge.Allproductswith
thissignmustbebroughttothesecollectionpoints.
In non European Union jurisdictions:
Itemsofequipmentwiththissymbolarenotbethrownintoordinary
bins if your jurisdiction or your region has suitable recycling and
collectionfacilities;insteadtheyaretobetakentocollectionpointsfor
themtoberecycled.
In the United States you may learn more about CTIA’s Recycling
Programathttp://www.gowirelessgogreen.org/
CAUTION:RISKOFEXPLOSIONIFBATTERYISREPLACEDBYAN
INCORRECT TYPE.DISPOSE OF USED BATTERIES ACCORDING
TOTHEINSTRUCTIONS
• CHARGERS
HomeA.C./Travelchargerswilloperatewithinthetemperaturerange
of:0°C(32°F)to40°C(104°F).
Thechargersdesignedforyourmobilephonemeetwiththestandard
forsafety of information technology equipment and officeequipment
use.Duetodifferentapplicableelectricalspecifications,achargeryou
purchased in one jurisdiction may not work in another jurisdiction.
Theyshouldbeusedforthispurposeonly.
Safety and use ..................
Werecommendthatyoureadthischaptercarefullybeforeusingyour
mobile phone. The manufacturer disclaims any liability for damage,
whichmayresultasaconsequenceofimproperuseorusecontraryto
theinstructionscontainedherein.
• TRAFFIC SAFETY:
Giventhatstudiesshowthat using a mobile phone while driving a
vehicleconstitutesarealrisk,evenwhenthehands-freekitisused
(carkit,headset...),driversarerequestedtorefrainfromusingtheir
mobilephonewhenthevehicle is not parked.Check the lawsand
regulations on the use of wireless mobile phones and their
accessoriesintheareaswhereyoudrive.Alwaysobeythem.Theuse
ofthesedevicesmaybeprohibitedorrestrictedincertainareas.
When driving, do not use your mobile phone and headphone to
listentomusicortotheradio.Usingaheadphonecanbedangerous
andforbiddeninsomeareas.
Whenswitchedon,yourmobilephoneemitselectromagneticwaves
thatcaninterferewiththevehicle’selectronicsystemssuchasABS
anti-lockbrakesorairbags.Toensurethatthereisnoproblem:
- donotplaceyourmobilephoneontopofthedashboardor
withinanairbagdeploymentarea,
- checkwithyourcardealerorthecarmanufacturertomakesure
thatthecar’selectronicdevicesareshieldedfrommobilephone
RFenergy.
• CONDITIONS OF USE:
Youareadvisedtoswitchoffthemobilephonefromtimetotimeto
optimizeitsperformance.
Remembertoabidebylocalauthorityrulesofmobilephoneuseon
aircrafts.
Operational Warnings: Obey all posted signs when using mobile
devicesinpublicareas.
FollowInstructions to AvoidInterferenceProblems:Turn off your
mobiledeviceinanylocationwherepostednoticesinstructyouto
doso.Inanaircraft,turnoffyourmobiledevicewheneverinstructed
todosobyairlinestaff.Ifyourmobiledeviceoffersanairplanemode
orsimilarfeature,consultairlinestaffaboutusingitinflight.
Switchthemobilephoneoffwhenyouareinhealthcarefacilities,except
in designated areas. As with many other types of equipment now in
regular use, mobile phones can interfere with other electrical or
electronicdevices,orequipmentusingradiofrequency.
Switch the mobile phone off when you are near gas or flammable
liquids.Strictlyobeyallsignsandinstructionspostedinafueldepot,gas
station,orchemicalplant,orinanypotentiallyexplosiveatmosphere.
Whenthemobilephoneisswitchedon,itshouldbekeptatleast15cm
fromanymedicaldevicesuchas apacemaker,ahearingaidorinsulin
pump.Inparticular when usingthe mobile phone you shouldhold it
againsttheearontheoppositesidetothedevice,ifany.
Read and follow the directions from the manufacturer of your
implantablemedicaldevice.Ifyouhaveanyquestionsaboutusingyour
mobile device with your implantable medical device, consult your
healthcareprovider.
To avoid hearing impairment, answer the call before holding your
mobilephonetoyourear.Alsomovethehandsetawayfromyourear
whileusingthe“hands-free”optionbecausetheamplifiedvolumemight
causehearingdamage.
Itisrecommendedtohavepropersupervisionwhilesmallchildrenuseyour
mobilephone.
When replacing the cover please note that your mobile phone may
containsubstancesthatcouldcreateanallergicreaction.
Alwayshandleyourmobilephonewithcareandkeepitinacleanand
dust-freeplace.
Donotallowyourmobilephonetobeexposedtoadverseweatheror
environmental conditions (moisture, humidity, rain, infiltration of
liquids,dust,seaair,etc.).Themanufacturer’srecommendedoperating
temperaturerange is-10°C(14°F) to +55°C (131°F) (themax value
dependsondevice,materialsandhousingpaint/texture).
Over55°C(131°F)thelegibilityofthemobilephone’sdisplaymaybe
impaired,thoughthisistemporaryandnotserious.
Donotopenorattempttorepairyourmobilephoneyourself.
Donotdrop,throwortrytobendyourmobilephone.
Do not use the mobile phone if the glass made screen, isdamaged,
crackedorbrokentoavoidanyinjury.
Donotpaintit.
Use only batteries, battery chargers, and accessories which are
recommended by TCL Communication Ltd. and its affiliates and are
compatiblewith yourmobilephone model.TCLCommunicationLtd.
anditsaffiliatesdisclaim anyliabilityfordamagecausedbytheuseof
otherchargersorbatteries.
Your mobile phone shouldnot be disposed of in a municipal waste.
Pleasechecklocalregulationsfordisposalofelectronicproducts.
Remember to make back-up copies or keep a written record of all
importantinformationstoredinyourmobilephone.
Characteristics of power supply(dependingonthecountry):
Travelcharger: Input:100-240V,50/60Hz,150mA
Output:5V,550mA
Battery: Lithium850mAh
• RADIO WAVES:
THISMOBILEPHONEMEETSTHEGOVERNMENT’SREQUIREMENTS
FOREXPOSURETORADIOWAVES.
Yourmobilephoneisaradiotransmitterandreceiver.Itisdesignedand
manufacturednottoexceedtheemissionlimitsforexposuretoradio-
frequency (RF) energy. These limits are part of comprehensive
guidelinesandestablishpermittedlevelsofRF energyforthegeneral
population.Theguidelinesarebasedonstandardsthatweredeveloped
byindependentscientificorganizationsthroughperiodicandthorough
evaluation of scientific studies. These guidelines include a substantial
safetymargindesignedtoensurethesafetyofallpersons,regardlessof
ageandhealth.
The exposure standard for mobile phones employs a unit of
measurementknownastheSpecificAbsorptionRate,orSAR.TheSAR
limit set by public authorities such as the Federal Communications
CommissionoftheUSGovernment(FCC),orbyIndustryCanada,is1.6
W/kgaveragedover1gramofbodytissue.TestsforSARareconducted
usingstandardoperatingpositionswith themobilephone transmitting
atitshighestcertifiedpowerlevelinalltestedfrequencybands.
AlthoughtheSARisdeterminedatthehighestcertified powerlevel,
theactualSARlevelofthemobilephonewhileoperatingcanbewell
belowthemaximumvalue.Thisisbecausethemobilephoneisdesigned
to operate at multiple power levels so as to use only the power
required to reach the network. In general, the closer you are to a
wireless base station antenna, the lower the power output of the
mobilephone.Beforeamobilephonemodelisavailableforsaletothe
public, compliance with national regulations and standards must be
shown.
ThehighestSARvalueforthis model mobile phone whentestedis
1.36W/Kgforuseattheearand1.17W/Kgforuseclosetothebody.
While there may be differences between the SAR levels of various
mobilephonesandatvariouspositions,theyallmeetthegovernment
requirement for RF exposure. For body-worn operation, the mobile
phonemeetsFCCRFexposureguidelinesprovidedthatitisusedwith
a non-metallic accessory with the handset atleast 10 mm from the
body.Use ofotheraccessoriesmaynotensurecompliancewithFCC
RFexposureguidelines.
AdditionalinformationonSARcanbefoundontheCellular
Telecommunications&InternetAssociation(CTIA)Website:
http://www.ctia.org/
The World Health Organization (WHO) considers that present
scientific information does not indicate the need for any special
precautionsforuseofmobilephones.Ifindividualsareconcerned,they
might choose to limit their own or their children’s RF exposure by
limitingthelengthofcalls,orusing“hands-free”devicestokeepmobile
phones awayfromthe head and body. (fact sheet n°193). Additional
WHOinformationabout electromagnetic fields and public health are
availableonthefollowingwebsite:http://www.who.int/peh-emf.
Note:This equipmenthasbeen testedand foundtocomplywith the
limitsforaClassBdigitaldevicepursuanttopart15oftheFCCRules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interferenceto radio communications. However, there is no
guaranteethatinterferencetoradioortelevisionreception,whichcan
be determined by turning the equipment off and on, the user is
encouragedtotrytocorrectthe interferencebyoneor moreofthe
followingmeasures:
- Reorientorrelocatethereceivingantenna.
- Increasetheseparationbetweentheequipmentandreceiver.
- Connecttheequipmentintoanoutletonacircuitdifferentfromthat
towhichthereceiverisconnected.
- Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Changes or modifications not expressly approved by the party
responsibleforcompliancecouldvoidtheuser’s authoritytooperate
theequipment.
For the receiver devices associated with theoperation of a licensed
radioservice(e.g.FMbroadcast),theybearthefollowingstatement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the condition that this device does not cause harmful
interference.
Forotherdevices,theybearthefollowingstatement:
This device complies with Part 15 of the FCC Rules. Operation is
subjecttothefollowingtwoconditions:
(1)thisdevicemaynotcauseharmfulinterference
(2)this device must accept any interference received, including
interferencethatmaycauseundesiredoperation.
Your mobile phone is equipped with a built-in antenna. For optimal
operation,youshouldavoidtouchingitordegradingit.
As mobile devices offer a range of functions, they can be used in
positionsotherthanagainstyourear.Insuchcircumstancesthedevice
willbecompliantwith the guidelines when usedwithheadsetor usb
data cable. If you are using another accessory ensure that whatever
productisused is free of any metal and that it positionsthe mobile
phoneatleast10mmawayfromthebody.
FCCID:2ACCJB006
General information .......
• Website:www.alcatelonetouch.com
• Facebook:http://www.facebook.com/alcatelonetouchusa
• Twitter:http://www.twitter.com/alcatel1touch
• Hot Line Number:IntheUnitedStates,call877-702-3444
fortechnicalsupport.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questionsyoumayhave.
An electronic version of this user guide isavailable in Englishand
otherlanguagesaccordingtoavailabilityonourserver:
www.alcatelonetouch.com
YourtelephoneisatransceiverthatoperatesonGSM850/900/1800/1900
MHzandUMTS850/2100MHz.
Protection against theft
(1)
Your mobile phone is identified by an IMEI (mobile phone serial
number)shownonthepackaginglabelandintheproduct’smemory.
We recommend that you notethe number the firsttime you use
yourmobilephonebyentering*#06#andkeepitinasafeplace.It
may be requested by the police or your operator if your mobile
phoneisstolen.
Disclaimer
There may be certain differences between the user manual
description and the mobile phone’s operation, depending on the
softwarereleaseofyourmobilephoneorspecificoperatorservices.
TCL Communication shall notbe held legally responsible forsuch
differences, if any, nor for their potential consequences, which
responsibilityshallbebornebytheoperatorexclusively.
Therearenoexpresswarranties,whetherwritten,oralorimplied,other
thanthisprintedlimitedwarrantyorthemandatorywarrantyprovided
byyourjurisdiction.InnoeventshallTCLCommunication(US),Inc.or
anyofitsaffiliatesbeliableforincidentalorconsequentialdamagesofany
naturewhatsoever,includingbutnotlimitedtocommercialloss,tothe
fullextentthosedamagescanbedisclaimedbylaw.Somestatesdonot
allowtheexclusionorlimitationofincidentalorconsequentialdamages,
or limitation of the duration of implied warranties, so the preceding
limitationsorexclusionsmaynotapplytoyou.
How to obtain Support: Contact the customer care center by calling
(877-702-3444)orgoingto(http://www.alcatelonetouch.com/usa/). We
haveplacedmanyself-helptoolsthatmayhelpyoutoisolatetheproblem
andeliminatetheneedtosendyourwirelessdeviceinforservice.Inthe
case that your wireless device is no longer covered by this limited
warrantyduetotimeorcondition,youmayutilizeouroutofwarranty
repairoptions.
How to obtain Hardware Service within the terms of this warranty:
Createauserprofile(alcatel.finetw.com)andthencreateanRMAforthe
defective device. Ship the device with a copy of the original proof of
purchase (e.g. original copy of the dated bill of sale, invoice)with the
owner’sreturnaddress(NoPOBoxesaccepted),wirelesscarrier’sname,
alternate daytime phone number, and email address with a complete
problemdescription. Only ship the device. Do not ship theSIM card,
memorycards,oranyotheraccessoriessuchasthepoweradapter.You
mustproperlypackageandshipthewirelessdevicetotherepaircenter.
TCLCommunication(US),Inc.isnotresponsiblefordevicesthatdonot
arrive at the service center or are damaged in transit. Insurance is
recommendedwith proofofdelivery. Uponreceipt,the servicecenter
willverifythewarrantyconditions,repair,andreturnyourdevicetothe
addressprovidedintheRMA.Checkthewarrantyrepairstatusbygoing
onlinewiththeRMAnumberonwebportal.
TCL Communication (US), Inc.
Warranty ...............................
TCLCommunication(US),Inc.warrantstotheoriginalretailpurchaser
of this wireless device that should this product or partthereofduring
normal consumer usage and condition be proven to be defective in
materialorworkmanship that resultsinproduct failurewithinthe first
twelve(12)monthsfromthedateofpurchaseasshownonyouroriginal
sales receipt from an authorized sales agent. Such defect(s) will be
repairedorreplaced(withneworrebuiltparts)atthecompany’soption
withoutchargeforpartsorlabordirectlyrelatedtothedefect(s).
Batteries,poweradapters,andotheraccessoriessoldasinboxitemsare
alsowarrantedagainstdefectsandworkmanshipthatresultsinproduct
failurewithinthefirstsix(6)monthsperiodfromthedateofpurchaseas
shownonyouroriginal salesreceipt.Suchdefect(s)will berepaired or
replaced(with new or rebuilt parts) atthe company’soption without
chargeforpartsorlabordirectlyrelatedtothedefect(s).
Thelimitedwarrantyforyourwirelessdevicewillbevoidedifanyofthe
followingconditionsoccur:
•Non-compliancewiththeinstructionsforuse or installation, or with
technicalandsafetystandardsapplicableinthegeographicalareawhere
yourphoneisused;
•Connection to any equipment notsupplied ornot recommended by
TCLCommunication(US),Inc.;
•ModificationorrepairperformedbyindividualsnotauthorizedbyTCL
Communication(US),Inc.oritsaffiliates;
•Changes to the device operating system by the user or third party
applications;
•Acts of godsuch as inclement weather, lightning, power surges, fire,
humidity,infiltrationofliquidsorfoods,chemicalproducts,downloadof
files,crash,highvoltage,corrosion,oxidation;
•Removal or altering of the wireless device’s event labels or serial
numbers(IMEI);
•Damagefromexposuretowaterorotherliquids,moisture,humidity,
excessive temperatures or extreme environmental conditions, sand,
excessdustandanyconditionoutsidetheoperatingguidelines;
•Defectsinappearance,cosmetic,decorativeorstructuralitemssuchas
framingandnon-operativeparts;
•Damageasresultofphysicalabuseregardlessofcause.
Regulatory information ..
Thefollowingapprovalsandnoticesapplyinspecificregionsasnoted.
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