1) Non-compliance with the instructions for use or installation,or with
technical and safety standards applicable in the geographical area
where your phone is used,
2) Connection to any equipment not supplied or not recommended by
TCT Mobile Limited,
3) Modification or repair performed by individuals not authorized by
TCT Mobile Limited or its affiliates or your vendor,
4) Inclement weather, lightning, fire, humidity, infiltration of liquids or
foods, chemical products, download of files, crash, high voltage, cor-
rosion, oxidation…
Your phone will not be repaired if case labels or serial numbers (IMEI)
have been removed or altered.
There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your jurisdiction.
In no event shall TCT Mobile Limited or any of its affiliates be liable for
incidental or consequential damages of any nature whatsoever, including
but not limited commercial loss, to the full extent those damages can
be disclaimed by law. Some countries/states do not allow the exclusion
or limitation of incidental or consequential damages,or limitation of the
duration of implied warranties, so the preceding limitations or exclu-
sions may not apply to you.
Troubleshooting....................
Before contacting the aftersales department, you are advised to follow
the instructions below:
• You are advised to switch off the telephone from time to time to op-
timize its performance.
• You are advised to fully charge ( ) the battery for optimal opera-
tion.
• Avoid storing large amounts of data in your telephone as this may af-
fect the performance of your telephone.
and carry out the following checks:
My cellphone will not switch on
• Press until the screen comes on
• Check the battery charge level
• Check the battery contacts, remove and reinstall your battery, then
turn your telephone back on
My phone has not responded for several minutes
• Press the key
• Remove the battery and re-insert it, then switch the phone back on
My screen is difficult to read
• Clean your screen
• Use your cellphone in accordance with the recommended conditions
of use
My cellphone turns off by itself
• Check that your keypad is locked when you are not using your cell-
phone
• Check the battery charge level
My cellphone has a low level of autonomy
• Make sure you respected the complete charge timing (minimum 3
hours)
• After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain an
exact indication
My cellphone will not charge properly
• Make sure that your battery is not completely discharged;the battery
charge indicator can take several minutes and may be accompanied
by a quiet whistling sound
• Make sure charging is carried out under normal conditions (0°C-
+40°C)
• Make sure your battery is inserted. It must be inserted before
plug-
ging in the charger
• Make sure you are using an Alcatel battery and charger
• When abroad, check that the electrical current is compatible
My cellphone will not connect to a network
• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded
SIM card error
• Make sure the SIM card has been correctly inserted
• Verify with your operator that your SIM card is 3V compatible; the old
5V SIM cards cannot be used
• Make sure the chip on your SIM card is not damaged or scratched
Unable to make outgoing calls
• Make sure you have dialled a valid number and press the key
• For international calls, check the country and area codes
• Make sure your cellphone is connected to a network, and that the
network is not overloaded or unavailable
• Check your subscription status with your operator (credit, SIM card
valid, etc.)
• Make sure you have not barred outgoing calls
Unable to receive incoming calls
• Make sure your cellphone is switched on and connected to a network
(check for overloaded or unavailable network)
• Check your subscription status with your operator (credit, SIM card
valid, etc.)
• Make sure you have not forwarded incoming calls
• Make sure that you have not barred certain calls
The caller’s name does not appear when a call is received
• Check that you have subscribed to this service with your operator
• Your caller has concealed his/her number
The sound quality of the calls is not optimal
• You can adjust the volume during a call by means of the key
• Check the radio reception icon level
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription in-
cludes this service
• Make sure this feature does not require an Alcatel accessory
When I select a number from my directory,the number is not
dialled
• Make sure that you have correctly recorded the number in your file
• Make sure that you have selected the country prefix when calling a
foreign country
I am unable to create a file in my directory
• Make sure that your SIM card directory is not full; delete some files
or save the files in the product directory (i.e. your professional or
personal directories)
• Check the “Call barring” option for “Incoming calls” to be sure
that the “All calls except SIM directory” feature is not activated
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly entered in
“My numbers”
• Try later if the network is busy
The icon is displayed on my standby screen
• You have saved too many short messages on your SIM card; delete
some of them or archive them in the product memory
“No service” is displayed
• You are outside of the network coverage area
I have already entered 3 incorrect PIN codes
• Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
My cellphone is dead, can’t power on
• Make sure your battery is not completely used up or damaged.
• Remove your battery, remove your SIM card then power it on again.
• Hold down # + power on/off key at same time to reset it.
13 14
15 16 17
18
Telephone warranty ............
Your cellphone is warranted against any defect which may occur in
conditions of normal use during the warranty period of twelve (12)
months
(1)
from the date of purchase as shown on your original invoice.
Batteries
(2)
and accessories sold with your cellphone are also warranted
against any defect which may occur during the first six (6) months
(1)
from the date of purchase as shown on your original invoice.
In case of any defect of your phone which prevents you from normal use
thereof, you must immediately inform your vendor and present your
phone with a proof of purchase.
If the defect is confirmed, your phone or part thereof will be either re-
placed or repaired, as appropriate. Repaired Phone and accessories are
entitled to a one (1) month warranty for the same defect. Repair or re-
placement may be carried out using reconditioned components offering
equivalent functionality.
This warranty covers the cost of parts and labor but excludes any other
costs.
This warranty shall not apply to defects to your phone and/or accessory
due to (without any limitation):
19
20
21 22
23
24
(1)
The warranty period may vary depending on your country.
(2)
The life of a rechargeable cellphone battery in terms of conversa-
tion time standby time, and total service life, will depend on the
conditions of use and network configuration. Batteries being consi-
dered expendable supplies, the specifications state that you should
obtain optimal performance for your phone during the first six
months after purchase and for approximately 200 more recharges.
Safety and use ......................
W
e recommend that you read this chapter carefully before using your cellphone.The
manufacturer disclaims any liability for damage, which may result as a consequence of
improper use or use contrary to the instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a cellphone while driving a vehicle constitutes a real
risk, even when the hands-free kit is used (car kit, headset...), drivers are requested to
refrain from using their cellphone when the vehicle is not parked.Check the laws and
regulations on the use of wireless telephones and their accessories in the areas where
you drive.Always obey them.The use of these devices may be prohibited or restricted
in certain areas.
When driving, do not use your cellphone and headphone to listen to music or to the
radio. Using a headphone can be dangerous and forbidden in some areas.
When switched on, your cellphone emits electromagnetic waves that can interfere
with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags.To ensure
that there is no problem:
- do not place your cellphone on top of the dashboard or within an airbag deploy-
ment area,
- check with your car dealer or the car manufacturer to make sure that the car’s
electronic devices are shielded from cellphone RF energy.
• CONDITIONS OF USE:
You are advised to switch off the cellphone from time to time to optimize its perfor-
mance.
Switch the cellphone off before boarding an aircraft to avoid prosecution.
Switch the cellphone off when you are in health care facilities, except in designated
areas.As with many other types of equipment now in regular use, cellphones can in-
terfere with other electrical or electronic devices,or equipment using radio frequency.
Switch the cellphone off when you are near gas or flammable liquids. Strictly obey all
signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any
potentially explosive atmosphere.
When the cellphone is switched on, it should be kept at least 15 cm from any medical
device such as a pacemaker, a hearing aid or insulin pump.In particular when using the
cellphone you should hold it against the ear on the opposite side to the device, if any.
To avoid hearing impairment, answer the call before holding your cellphone to your
ear.Also move the handset away from your ear while using the “hands-free” option
because the amplified volume might cause hearing damage.
Do not let children use the phone and/or play with the telephone and accessories wi-
thout supervision.
When replacing the cover please note that your cellphone may contain substances that
could create an allergic reaction.
Always handle your cellphone with care and keep it in a clean and dust-free place.
Do not allow your cellphone to be exposed to adverse weather or environmental
conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The ma-
nufacturer’s recommended operating temperature range is -10°C to +55°C (the max
v
alue depends on device, materials and housing paint/texture).
Over 55°C the legibility of the cellphone’s display may be impaired, though this is tem-
porary and not serious.
Do not open or attempt to repair your cellphone yourself.
Do not drop, throw or try to bend your cellphone.
Do not paint it.
Use only batteries,battery chargers,and accessories which are recommended by TCT
Mobile Limited and its affiliates and are compatible with your cellphone model.TCT
Mobile Limited and its affiliates disclaim any liability for damage caused by the use of
other chargers or batteries.
Your cellphone should not be disposed of in a municipal waste. Please check local re-
gulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all important infor-
mation stored in your cellphone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing
lights, or when playing video games.These seizures or blackouts may occur even if a
person never had a previous seizure or blackout. If you have experienced seizures or
blackouts, or if you have a family history of such occurrences, please consult your doc-
tor before playing video games on your cellphone or enabling a flashing-lights feature
on your cellphone. Parents should monitor their children’s use of video games or
other features that incorporate flashing lights on the cellphones.All persons should dis-
continue use and consult a doctor if any of the following symptoms occur: convulsion,
eye or muscle twitching, loss of awareness, involuntary movements, or disorientation.
To limit the likelihood of such symptoms, please take the following safety precautions:
- Do not play or use a flashing-lights feature if you are tired or need sleep.
- Take a minimum of a 15-minute break hourly.
- Play in a well lit environment.
- Play at the farthest distance possible from the screen.
When you play games on your cellphone, you may experience occasional discomfort
in your hands, arms,shoulders, neck, or other parts of your body. Follow these instruc-
tions to avoid problems such as tendinitis, carpal tunnel syndrome, or other muscu-
loskeletal disorders:
- Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing, stop and rest for
several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing, stop the
game and see a doctor.
Prolonged exposure to music at full volume on the music player may cause
the listener’s hearing impairment. Adjust the volume before placing head-
phones on or in your ear. Only use headphones recommended byTCT Mobile
Limited and its affiliates.
• CHARGERS
H
ome A.C. chargers will operate within the temperature range of: 0°C to 40°C.
T
he chargers designed for your cellphone meet with the standard for safety of infor-
m
ation technology equipment and office equipment use. Due to different applicable
electrical specifications, a charger you purchased in one jurisdiction may not work in
another jurisdiction.They should be used for this purpose only.
C
haracteristics of power supply (depending on the country):
Travel charger: Input : 100-240 V, 50/60 Hz, 0.15 A
Output : 5 V, 500 mA
Battery: Lithium 650 mAh
• RADIO WAVES:
THIS CELLPHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPO-
SURE TO RADIO WAVES.
Your cellphone is a radio transmitter and receiver. It is designed and manufactured not
to exceed the emission limits for exposure to radio-frequency (RF) energy.These li-
mits are part of comprehensive guidelines and establish permitted levels of RF energy
for the general population.The guidelines are based on standards that were developed
by independent scientific organizations through periodic and thorough evaluation of
scientific studies.These guidelines include a substantial safety margin designed to en-
sure the safety of all persons, regardless of age and health.
The exposure standard for cellphones employs a unit of measurement known as the
Specific Absorption Rate, or SAR.The SAR limit set by public authorities such as the
Federal Communications Commission of the US Government (FCC), or by Industry
Canada, is 1.6W/kg averaged over 1 gram of body tissue.Tests for SAR are conducted
using standard operating positions with the cellphone transmitting at its highest cer-
tified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR
level of the cellphone while operating can be well below the maximum value.This is
because the cellphone is designed to operate at multiple power levels so as to use only
the power required to reach the network.In general, the closer you are to a wireless
base station antenna, the lower the power output of the cellphone Before a cellphone
model is available for sale to the public, compliance with national regulations and stan-
dards must be shown.
The highest SAR value for this model cellphone when tested is:
OT-222A: 1.09 W/Kg for use at the ear and 0.607 W/Kg for use close to the body.
While there may be differences between the SAR levels of various cellphones and at va-
rious positions, they all meet the government requirement for RF exposure. For body-
worn operation, the cellphone meets FCC RF exposure guidelines provided that it is
used with a non-metallic accessory with the handset at least 1.5 cm from the body.Use
of other accessories may not ensure compliance with FCC RF exposure guidelines.
TheWorld Health Organization (WHO) considers that present scientific information
does not indicate the need for any special precautions for use of cellphones. If indivi-
duals are concerned, they might choose to limit their own or their children's RF ex-
posure by limiting the length of calls, or using "hands-free" devices to keep cellphones
away from the head and body. (fact sheet n°193).Additional WHO information about
electromagnetic fields and public health are available on the following website:
http://www.who.int/peh-emf.
Note:This equipment has been tested and found to comply with the limits for a Class
B
digital device pursuant to part 15 of the FCC Rules.These limits are designed to pro-
v
ide reasonable protection against harmful interference in a residential installation.
T
his equipment generates, uses and can radiate radio frequency energy and, if not ins-
talled and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference to radio
or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the fol-
lowing measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party responsible for com-
pliance could void the user’s authority to operate the equipment.
For the receiver devices associated with the operation of a licensed radio service (e.g.
FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules.Operation is subject to the condi-
tion that this device does not cause harmful interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the fol-
lowing two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including interference that may
cause undesired operation.
Your cellphone is equipped with a built-in antenna. For optimal operation, you should
avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions other than
against your ear. In such circumstances the device will be compliant with the guidelines
when used with headset or USB data cable. If you are using another accessory ensure
that whatever product is used is free of any metal and that it positions the phone at
least 2cm away from the body.
• LICENCES
eZiText™ and Zi™ are trademarks of Zi Corporation and/or
its Affiliates.
General information ............
• Website: www.alcatel-mobilephones.com
•
Hot Line Number: see “TCT Mobile Services” leaflet or go to our
Internet site.
O
n our Internet site, you will find our FAQ (Frequently Asked Ques-
tions) section.You can also contact us by e-mail to ask any questions you
may have.
An electronic version of this user guide is available in English and other
l
anguages according to availability on our server: www.alcatel-mobile-
phones.com
Y
our cellphone is a transceiver that operates on GSM networks with
850 and 1900 MHz bands.
Protection against theft
(1)
Your cellphone is identified by an IMEI (cellphone serial number) shown
on the packaging label and in the product’s memory. We recommend
t
hat you note the number the first time you use your cellphone by en-
tering *#06# and keep it in a safe place. It may be requested by the po-
lice or your operator if your cellphone is stolen. This number allows
y
our cellphone to be blocked preventing a third person from using it,
even with a different SIM card.
Disclaimer
There may be certain differences between the user manual description
and the cellphone’s operation, depending on the software release of
your cellphone or specific operator services.
• PRIVACY:
P
lease note that you must respect the laws and regulations in force in your jurisdiction
o
r other jurisdiction(s) where you will use your cellphone regarding taking photographs
a
nd recording sounds with your cellphone. Pursuant to such laws and regulations, it may
be strictly forbidden to take photographs and/or to record the voices of other people
or any of their personal attributes, and reproduce or distribute them, as this may be
considered to be an invasion of privacy.
It is the user's sole responsibility to ensure that prior authorization be obtained,if ne-
cessary, in order to record private or confidential conversations or take a photograph
of another person; the manufacturer, the seller or vendor of your cellphone (including
the operator) disclaim any liability which may result from the improper use of the cell-
phone.
• BATTERY AND ACCESSORIES:
Before removing the battery from your cellphone, please make sure that the cellphone
is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in the garbage or store it at temperatures
above 60°C.
Batteries must be disposed of in accordance with locally applicable environmental re-
gulations. Only use the battery for the purpose for which it was designed. Never use
damaged batteries or those not recommended by TCT Mobile Limited and/or its af-
filiates
This symbol on your cellphone, the battery and the accessories means
that these products must be taken to collection points at the end of
their life:
- Municipal waste disposal centers with specific bins for these items of
equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the environ-
ment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products with this sign must
be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary bins if your ju-
risdiction or your region has suitable recycling and collection facilities;instead they are
to be taken to collection points for them to be recycled.
In the United States you may learn more about CTIA’s Recycling Program at www.re-
cyclewirelessphones.com
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
(1)
Contact your network operator for service availability.
