ALCATEL is a trademark of Alcatel-Lucent
and used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2009
TCT Mobile Limited.
TCT Mobile Limited reserves
the right to alter material or technical
specification without prior notice.
English - CJA30M0ALAAA
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly entered in “My
numbers”
• Try later if the network is busy
I am unable to send and receive messages MMS,Vox MMS
• Check your phone memory available as it might be full
• Contact your network operator to check service availability and check MMS
parameters (see page 40)
• Verify the server centre number or your MMS profile with your operator
• The server centre may be saturated; try again later
The icon is displayed on my standby screen
• You have saved too many short messages on your SIM card; delete some of them
or archive them in the product memory
“No service” is displayed
• You are outside of the network coverage area
I have already entered 3 incorrect PIN codes
• Contact your network operator to obtain the PUK code (Personal Unblocking
Key)
I am unable to download new files
• Check for free space
• Delete some files
• Check your subscription status with your operator
The phone can’t be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your mobile phone is visible to other
users (see page 48)
My mobile phone is dead, can't power on
• Make sure your battery is not completely used up or damaged
• Remove your battery, remove your SIM card then power it on again
• Hold down +
// keys at same time to reset it
(1)
75
(1)
All user phone data : contacts, photos, messages and files,
downloaded applications like Java games will be lost permanently.
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