Bedienungsanleitung Alcatel One Touch Pop D1 - 4018D (Seite 20 von 22) (Englisch)

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Your phone will not be repaired in case labels or serial numbers (IMEI)

have been removed or altered.

There are no express warranties, whether written, oral or implied, other

than this printed limited warranty or the mandatory warranty provided

by your country or jurisdiction.

In no event shall TCT Mobile Limited or any of its affiliates be liable for

indirect, incidental or consequential damages of any nature whatsoever,

including but not limited commercial or financial loss or damage,

loss of data or loss of image to the full extent those damages can be

disclaimed by law.

Some countries/states do not allow the exclusion or limitation of

indirect, incidental or consequential damages, or limitation of the

duration of implied warranties, so the preceding limitations or exclusions

may not apply to you.

Troubleshooting...................

Before contacting the service centre, you are advised to follow the

instructions below:

You are advised to fully charge ( •

) the battery for optimal

operation.

Avoid storing large amounts of data in your phone as this may •

affect its performance.

Use • Factory data reset and Mobile Upgrade tool to perform

phone formatting or software upgrading (to reset factory data,

hold down the Power key and the Volume up key at the same

time under power off mode). ALL User phone data: contacts,

photos, messages and files, downloaded applications will be lost

permanently. It is strongly advised to fully backup the phone data

and profile via Smart Suite before doing formatting and upgrading.

and carry out the following checks:

My phone cannot be switched on or is frozen

When the phone cannot be switched on, charge for at least 20 •

minutes to ensure the minimum battery power needed, then try

to switch on again.

When the phone falls into a loop during power on-off animation •

and the user interface cannot be accessed, press and hold the

Volume down key to enter Safe Mode. This eliminates any

abnormal OS booting issues caused by 3rd party APKs.

If neither method is effective, please reset the phone using the •

Power key and the Volume up key (holding both together) or

upgrade software via FOTA/Mobile Upgrade tool.

My phone has not responded for several minutes

Restart your phone by pressing and holding the • Power key.

Remove the battery and re-insert it, then restart the phone •

If it still does not work, please use Factory data reset to reset the •

phone or FOTA/Mobile Upgrade to upgrade software.

My phone turns off by itself

Check that your screen is locked when you are not using your •

phone, and make sure the Power key is not accidentally contacted

while the screen is unlocked.

Check the battery charge level.•

If it still does not work, please use Factory data reset to reset the •

phone or FOTA/Mobile Upgrade to upgrade software.

My phone cannot charge properly

Make sure you are using an • ALCATEL ONETOUCH battery and

the charger from the box.

IP4959_4018X_4018D_QG_Eng_GB_12_140813.indd 39-40IP4959_4018X_4018D_QG_Eng_GB_12_140813.indd 39-40 2014-8-13 16:16:082014-8-13 16:16:08

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