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7. Q: How to do if I forgot Wi-Fi Key?
A: You can reset the device to factory defaults by long press the master
reset button on the bottom of the device, marked with R.
8. Q: Why the SSID does not appear in the wireless network list?
A: you can check the device as the suggestion bellow:
●Check the device Status Display for error messages or information.
●Refresh your network list on your computer.
Windows: Click Refresh Network List on the left side of the Wireless
Network Connection screen.
If that does not work you can try the following:
<1. Open Network Connections.
<2. Right-click Wireless Network Connection and select Properties.
<3. Click the Wireless Networks tab.
<4. Delete any unused wireless connections from the Preferred Networks list
and click OK.
<5. Restart your computer.
Mac: Try rebooting your computer
9. Q: How to do if “No SIM” or “SIM invalid” displayed on the screen?
A: the possible reason as bellow:
<1,There is no SIM card inserted or inserted incorrectly.
<2,The SIM card is de-activated.
You may:
<1,Pull out and re-insert the SIM card. Be careful not to touch the contact
points when handling the SIM card.
<2,Contact your operator for advice
10. Q: How to do if “PIN lock” or “PUK lock” displayed on Screen?
A: The SIM card is locked. Login Web page and Enter your PIN code or
PUK code you got from the operator.
Note: if you entered wrong PIN 3 times, then PUK is needed,
and if the wrong PUK entered 10 times, the SIM card will be locked forever.
11. Q: How to find out the network technology and provider currently in use?
