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- Unstable local signal.
- Hardware problem.
• You may:
- If you are inside a building or near a structure that may be blocking
the signal, change the position or location of the device. For
example, try moving the device close to a window.
- Check the hardware or use another device and retry.
How to do if “PIN lock” or “PUK lock”
• The SIM card is locked. Login Web page and Enter your PIN code or
PUK code you got from the operator.
Note: if you entered wrong PIN 3 times, then PUK is needed, and
if the wrong PUK entered 10 times, the SIM card will be locked
forever.
How to connect/disconnect to the 4G/3G network
• Log in to the web browser, go to Connection and click “Connect/
Disconnect” button.
How to set a new PIN for my SIM card
• Log in to the web browser, go to Settings > PIN Code Management
Where to find information about Internet connectivity and Wi-Fi
setup
• Log in to the web browser, go to Connection.
• How to check the volume and time I used before
• Log in to the web browser, go to Usage.
How to search the network manually
• Log in to the web browser, go to Settings > Network mode, choose
Manual for network selection.
How to check the model number and firmware versions of my device
• Log in to the web browser, go to Settings > About.
How to back up and restore my configuration settings
• Log in to the web browser, go to Settings > About.
How to set the device dials to connect internet automatically when
turn on the device
• Log in to the web browser, go to Settings > Network mode >
AUTO.
How to change the SSID
• Log in to the web browser, go to Settings >Wi-Fi settings.
How to change the login password
• Log in to the web browser, go to Settings >Login settings.
How to change the Wi-Fi Key
• Log in to the web browser, go to Settings >Wi-Fi settings.
