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Table of Contents
Safety and use .............................................................................................. 4
Regulatory information ............................................................................ 12
General information .................................................................................. 16
1 Your mobile .......................................................................................... 18
1.1 Keys and connectors ...............................................................................18
1.2 Getting started .......................................................................................... 21
1.3 Home screen .............................................................................................22
2 Text input ............................................................................................. 28
2.1 Using the Onscreen Keyboard ..............................................................28
2.2 Text editing ................................................................................................29
3 Call, Call log and Contacts ............................................................... 31
3.1 Phone call ................................................................................................... 31
3.2 Call log ........................................................................................................35
3.3 Contacts .....................................................................................................35
4 Messaging ............................................................................................ 40
4.1 Write a new message ..............................................................................40
4.2 Manage messages ....................................................................................42
4.3 Adjust message settings .........................................................................43
5 Calendar & Alarm clock & Calculator ............................................ 46
5.1 Calendar .....................................................................................................46
5.2 Clock ..........................................................................................................48
5.3 Calculator ...................................................................................................51
6 Getting connected ............................................................................. 52
6.1 Connecting to the Internet ....................................................................52
6.2 Connecting to Bluetooth devices ........................................................ 54
6.3 Connecting to a computer via USB......................................................55
6.4 Sharing your phone's mobile data connection ..................................55
6.5 Connecting to virtual private networks ..............................................56
This manual describes OS Android M for:


Help
Refer to the following resources to get more FAQ, software, and service
information.
To learn about 
Consulting FAQ
Go to
http://www.alcate-mobile.com/global-en support/
topFaq.json.
Updating your phone’s
software
Update through FOTA or Updates on your phone.
To download the software update tool onto your
PC, go to
http://www.alcatel-mobile.com/global-en/support/
softwareUpgrade/list.
Finding your serial number
or IMEI
You can find your serial number or International
Mobile Equipment Identity (IMEI) on the packaging
materials. Or, on the phone, choose Settings >
About phone > Status.
Obtaining warranty service
First follow the advice in this guide. Then check
hotlines and repair centres information through
http://www.alcatel-mobile.com/global-en/support/
repairResult.
Viewing legal information
On the phone, go to Settings > About phone > Legal
information.
Using ONETOUCH Cloud
Open User Centre, then touch More info. For an
online User Centre tutorial (may not be available in
all areas), go to
http://my.alcatel-mobile.com/personalcloud/
loginPage?reqUrl=/dashboard/index.
Using other alcatel apps
Go to
http://www.alcatel-mobile.com/global-en/apps/
appsList.
4 5
Safety and use .................................................
We recommend that you read this chapter carefully before using your phone.
The manufacturer disclaims any liability for damage, which may result as a
consequence of improper use or use contrary to the instructions contained
herein.
TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a vehicle
constitutes a real risk, even when the hands-free kit is used (car kit, headset...),
drivers are requested to refrain from using their mobile when the vehicle is
not parked.
When driving, do not use your phone and headphone to listen to music or the
radio. Using a headphone can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can interfere
with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To
ensure that there is no problem:
- do not place your phone on top of the dashboard or within an airbag
deployment area,
- check with your car dealer or the car manufacturer to make sure that the
dashboard is adequately shielded from mobile phone RF energy.

You are advised to switch off the telephone from time to time to optimise its
performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in
designated areas. As with many other types of equipment now in regular use,
mobile telephones can interfere with other electrical or electronic devices, or
equipment using radio frequency.
Switch the phone off when you are near gas or flammable liquids. Strictly obey
all signs and instructions posted in a fuel depot, petrol station, or chemical
plant, or in any potentially explosive atmosphere.
When the phone is switched on, it should be kept at least 15 cm from any
medical device such as a pacemaker, a hearing aid or insulin pump, etc. In
particular when using the phone, you should hold it against the ear on the
opposite side to the device, if any.
To avoid hearing impairment, pick up the call before holding your phone to your
ear. Also move the handset away from your ear while using the “hands-free
mode because the amplified volume might cause hearing damage.
Do not let children use the phone and/or play with the telephone and
accessories without supervision.
Please note the battery of your phone is not removable. If you disassemble
your phone the warranty will not apply. Disassembling the phone may damage
the battery, and may cause leakage of substances that could create an allergic
reaction.
Always handle your phone with care and keep it in a clean and dust-free place.
Do not allow your phone to be exposed to adverse weather or environmental
conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The
manufacturer’s recommended operating temperature range is -10°C to +55°C.
At over 55°C the legibility of the phone’s display may be impaired, though this
is temporary and not serious.
Emergency call numbers may not be reachable on all mobile networks. You
should never rely only on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not use the phone if the glass made screen, is damaged, cracked or broken
to avoid any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended
by TCL Communication Ltd. and its affiliates and are compatible with your
phone model. TCL Communication Ltd. and its affiliates disclaim any liability for
damage caused by the use of other chargers or batteries.
Remember to make back-up copies or keep a written record of all important
information stored in your phone.
Some people may suffer epileptic seizures or blackouts when exposed to
flashing lights, or when playing video games. These seizures or blackouts may
occur even if a person never had a previous seizure or blackout. If you have
experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult your doctor before playing video games on your
phone or enabling a flashing-lights feature on your phone.
6 7
Parents should monitor their children’s use of video games or other features
that incorporate flashing lights on the phones. All persons should discontinue
use and consult a doctor if any of the following symptoms occur: convulsion,
eye or muscle twitching, loss of awareness, involuntary movements, or
disorientation. To limit the likelihood of such symptoms, please take the
following safety precautions:
- Do not play or use a flashing-lights feature if you are tired or need sleep.
- Take a minimum of a 15-minute break hourly.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
- If your hands, wrists, or arms become tired or sore while playing, stop and rest
for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing, stop
the game and see a doctor.
When you play games on your phone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your body.
Follow the instructions to avoid problems such as tendinitis, carpal tunnel
syndrome, or other musculoskeletal disorders.

To prevent possible hearing damage, do not listen at high volume
levels for long periods. Exercise caution when holding your device
near your ear while the loudspeaker is in use.

Please note that you must respect the laws and regulations in force in
your jurisdiction or other jurisdiction(s) where you will use your mobile
phone regarding taking photographs and recording sounds with your mobile
telephone. Pursuant to such laws and regulations, it may be strictly forbidden
to take photographs and/or to record the voices of other people or any of
their personal attributes, and duplicate or distribute them, as this may be
considered to be an invasion of privacy. It is the user's sole responsibility to
ensure that prior authorisation be obtained, if necessary, in order to record
private or confidential conversations or take a photograph of another person;
the manufacturer, the seller or vendor of your mobile phone (including the
operator) disclaim any liability which may result from the improper use of the
mobile phone.
BATTERY:
Following air regulation, the battery of your product is not charged. Please
charge it first.
For non-unibody device:
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery.
- Do not burn or dispose of a used battery in household rubbish or store it at
temperatures above 60°C.
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for which it
was designed. Never use damaged batteries or those not recommended by TCL
Communication Ltd. and/or its affiliates.
For unibody device:
Please note your phone is a unibody device, the back cover and battery are not
removable. Observe the following precautions:
- Do not attempt to open the back cover,
- Do not attempt to eject, replace and open battery,
- Do not punctuate the back cover of your phone,
- Do not burn or dispose of your phone in household rubbish or store it at
temperature above 60°C.
Phone and battery as a unibody device must be disposed of in accordance with
locally applicable environmental regulations.
For hybrid design device with removable back cover and not removable battery:
Observe the following precautions:
- Do not attempt to eject, replace and open battery,
- Do not punctuate the back cover of your phone,
- Do not burn or dispose of your phone in household rubbish or store it at
temperature above 60°C.
Phone and battery as a hybrid design must be disposed of in accordance with
locally applicable environmental regulations.
This symbol on your telephone, the battery and the accessories means
that these products must be taken to collection points at the end of
their life:
- Municipal waste disposal centres with specific bins for
these types of equipment
10 11
As mobile devices offer a range of functions, they can be used in positions
other than against your ear. In such circumstances the device will be compliant
with the guidelines when used with headset or USB data cable. If you are using
another accessory ensure that whatever product is used is free of any metal and
that it positions the phone at least 10 mm away from the body.
Please note by using the device some of your personal data may be shared
with the main device. It is under your own responsibility to protect your
own personal data, not to share with it with any unauthorized devices or
third party devices connected to yours. For products with Wi-Fi features,
only connect to trusted Wi-Fi networks. Also when using your product as a
hotspot (where available), use network security. These precautions will help
prevent unauthorized access to your device. Your product can store personal
information in various locations including a SIM card, memory card, and built-in
memory. Be sure to remove or clear all personal information before you recycle,
return, or give away your product. Choose your apps and updates carefully,
and install from trusted sources only. Some apps can impact your product’s
performance and/or have access to private information including account
details, call data, location details and network resources.
Note that any data shared with TCL Communication Ltd. is stored in
accordance with applicable data protection legislation. For these purposes
TCL Communication Ltd. implements and maintains appropriate technical
and organizational measures to protect all personal data, for example against
unauthorized or unlawful processing and accidental loss or destruction of or
damage to such personal data whereby the measures shall provide a level of
security that is appropriate having regard to
(i) the technical possibilities available,
(ii) the costs for implementing the measures,
(iii) the risks involved with the processing of the personal data, and
(iv) the sensitivity of the personal data processed.
You can access, review and edit your personal information at any time by
logging into your user account, visiting your user profile or by contacting us
directly. Should you require us to edit or delete your personal data, we may
ask you to provide us with evidence of your identity before we can act on your
request.
LICENCES
microSD Logo is a trademark.
The Bluetooth
®
word mark and logos are owned by the Bluetooth
SIG, Inc. and any use of such marks by TCL Communication Ltd.
and its affiliates is under license. Other trademarks and trade
names are those of their respective owners.
alcatel POP 4 Bluetooth Declaration ID D026715
alcatel POP 4 PLUS Bluetooth Declaration ID D026715
SwiftKey is a registered trademark of TouchType Ltd.
The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.
Google, the Google logo, Android, the Android logo, Google
Search
TM
, Google Maps
TM
, Gmail
TM
, YouTube, Google Play Store,
Google Latitude
TM
and Hangouts
TM
are trademarks of Google Inc.
The Android robot is reproduced or modified from work created and shared
by Google and used according to terms described in the Creative Commons
3.0 Attribution License (the text will show when you long press Google legal in
Settings\About phone\Legal information).
(1)
You have purchased a product which uses the open source (http://opensource.
org/) programs mtd, msdosfs, netfilter/iptables and initrd in object code and
other open source programs licensed under the GNU General Public License
and Apache License.
We will provide you with a complete copy of the corresponding source codes upon
request within a period of three years from the distribution of the product by TCL.
You may download the source codes from http://sourceforge.net/projects/
alcatel/files/. The provision of the source code is free of charge from internet.
We hereby point out that the end user warranty for infringement IPR is solely
limited to the EU.
If and to the extent that the Product is exported, taken with or used by
end customer or end user outside the EU any responsibility , warranty or
indemnification of manufacturer and its suppliers in regard to the Product
expires (including any indemnification in regard to infringement IPR).
(1)
May not be available in all countries.
12 13
Regulatory information .................................
The following approvals and notices apply in specific regions as noted.
16 17

There may be certain differences between the user manual description and the
phone’s operation, depending on the software release of your telephone or
specific operator services.
TCL Communication shall not be held legally responsible for such differences,
if any, nor for their potential consequences, which responsibility shall be borne
by the operator exclusively.
This handset may contain materials, including applications and software in
executable or source code form, which is submitted by third parties for inclusion
in this handset (“Third Party Materials”). All third party materials in this handset
are provided “as is”, without warranty of any kind, whether express or implied,
including the implied warranties of merchantability, fitness for a particular
purpose or use/third party application, interoperability with other materials or
applications of the purchaser and non-infringement of copyright. The purchaser
undertakes that TCL Communication has complied with all quality obligations
incumbent upon it as a manufacturer of mobile devices and handsets in
complying with Intellectual Property rights. TCL Communication will at no stage
be responsible for the inability or failure of the Third Party Materials to operate
on this handset or in interaction with any other devices of the purchaser.
To the maximum extent permitted by law, TCL Communication disclaims
all liability for any claims, demands, suits or actions, and more specifically
but not limited to – tort law actions, under any theory of liability, arising out
of the use, by whatever means, or attempts to use, such Third Party Materials.
Moreover, the present Third Party Materials, which are provided free of charge
by TCL Communication, may be subject to paid updates and upgrades in the
future; TCL Communication waives any responsibility regarding such additional
costs, which shall be borne exclusively by the purchaser. The availability of the
applications may vary depending on the countries and the operators where
the handset is used; in no event shall the list of possible applications and
software provided with the handsets be considered as an undertaking from
TCL Communication; it shall remain merely as information for the purchaser.
Therefore, TCL Communication shall not be held responsible for the lack
of availability of one or more applications wished for by the purchaser, as
its availability depends on the country and the operator of the purchaser.
TCL Communication reserves the right at any time to add or remove Third
Party Materials from its handsets without prior notice; in no event shall TCL
Communication be held responsible by the purchaser for any consequences
that such removal may have on the purchaser regarding the use or attempt to
use such applications and Third Party Materials.
General information .......................................
•Internet address: www.alcatel-mobile.com
•Hot Line Number: see “TCL Communication Services” leaflet or go to our
website.
Manufacturer: TCL Communication Ltd.
•Address: Flat/RM 1910-12A, Block 3, China HongKong City, 33 Canton Road,
Tsimshatsui, Kowloon, Hong Kong
•Touchor input
"*#07#", you can find more information about labeling.
(1)
On our website, you will find our FAQ (Frequently Asked Questions) section.
You can also contact us by e-mail to ask any questions you may have.
An electronic version of this user guide is available in English and other
languages according to availability on our server:
www.alcatel-mobile.com
Your device is a transceiver that operates on GSM in quad-band
(850/900/1800/1900 MHz) or UMTS in quad-band (B1/2/5/8), LTE in six-
band (B1/3/7/8/20/28A).
This equipment is in compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC. The entire copy of the Declaration
of Conformity for your telephone can be obtained through our website: www.
alcatel-mobile.com.


Your telephone is identified by an IMEI (phone serial number) shown on the
packaging label and in the phone’s memory. We recommend that you note the
number the first time you use your telephone by entering *#06# and keep it in a
safe place. It may be requested by the police or your operator if your telephone
is stolen. This number allows your mobile telephone to be blocked preventing a
third person from using it, even with a different SIM card.
(1)
It depends on countries.
(2)
Contact your network operator to check service availability.
18 19
1
Your mobile ..............................................
1.1 Keys and connectors


Micro-USB Connector
Headset connector
Flash
Front Camera
Touch screen
Home key/
Fingerprint
sensor
Back key
Overview key
Volume key
Power key
Camera
Camera Flash/
Flashlight
Micro-USB Connector
Headset connector
Front Camera
Touch screen
Home key/
Fingerprint
sensor
Back key
Overview key
Volume key
Power key
Camera
Camera Flash/
Flashlight
Front flash
20 21
Overview key
•Touch to open a card view of applications you've worked with
recently.
•Long press to access manage Home screen, ,
and SETTINGS.
Home key
• From any application or screen, touch to return to the Home screen.
•Long press to turn on Google.
Back key
•Touch to go back to the previous screen, or close a dialog box,
options menu, the notification panel, etc.

•Press: Lock the screen/Light up the screen.
•Press and hold: Show the popup menu to select from Restart,
and Aeroplane mode.
•Press and hold the key for at least 8 seconds to power off
or hold it longer to reboot
•Press and hold the  key and Volume up key under power
off mode to enter recovery mode.
•Press and hold the key and Volume down key to make a
screenshot.
Volume Keys
•During a call, adjusts the earpiece or headset volume.
•In Music/Video/Streaming mode, adjusts the media volume.
•In general mode, adjusts the ringtone volume.
•Mutes the ringtone of an incoming call.
1.2 Getting started
1.2.1 Set up

A micro-SIM card is required to make phone calls and use mobile networks. If
you have a SIM card, insert it before setting up the phone. Do not attempt to
insert other SIM types like mini or nano cards, as you may damage your phone.
Power off your phone before inserting or removing the SIM/microSD card.
Charging the battery
You are advised to fully charge the battery. Charging status is indicated
by a percentage displayed on screen while the phone is powered off. The
percentage increases as the phone is charged.
To reduce power consumption and energy waste, disconnect your
charger when the battery is fully charged; switch off Wi-Fi, GPS,
Bluetooth or apps running in the background when not needed. In
Settings you can also lower the brightness of the screen, and shorten
the length of time before the screen goes to sleep.
1.2.2 
To turn your phone on, hold down the  key until the phone powers on. It
will take a few seconds before the screen lights up. Unlock your phone with a
swipe, PIN, password or pattern before the Home screen can display if you've
set a screen lock in Settings.
If you do not know your PIN code or if you have forgotten it, contact your
network operator. Do not leave your PIN code with your phone. Store this
information in a safe place when not in use.
1.2.3 
To turn your phone off, hold down the  key until the Phone options
appear, then select .
24 25
1.3.2 Status bar
From the status bar, you can see both phone status (on the right side) and
notification information (on the left side).
Notification panel
Drag down the status bar to view notifications and drag down again to open
the Quick settings panel. Touch and drag up to close it. From the Notification
panel, you can open items and other reminders indicated by notification icons
or view wireless service information.
Touch to clear all event–based notifications
(other ongoing notifications will remain).
Touch to open the Quick settings panel
Touch a notification and slide it sideways to
delete it
Quick settings panel
Touch and drag the Notification panel downwards twice or touch
to open
the Quick settings panel.
The customised picture will show if you set up
your profile in the Contacts application
(1)
Quick settings panel
•Touch icons to enable/disable functions or to
change modes
•Long press to show the settings
Touch to open Settings
(1)
See "3.3.1 View your contacts''
1.3.3 Search bar
The phone provides a search function which can be used to find the information
you want on your phone, in your applications or on the web.
(1)
(2)
Search by text
• Touch the Search bar from the Home screen.
•Enter the text/phrase you want to search for.
•Touch
on the Swiftkey Keyboard, or touch on Google Keyboard if you
want to search on the web.
Search by voice
•Touch
from the Search bar to display a dialog screen.
•Speak the word/phrase you want to search for. A list of search results will
display for you to select from.
(1)
POP 4 (5051X, 5051D) only.
(2)
POP 4 PLUS (5056X, 5056D) only.
26 27
1.3.4 
To protect your phone and privacy, you can lock your phone screen with a variety
of patterns, PIN or password, etc. through Settings > Lock screen > Screen lock.
(Follow onscreen instructions)
•Go to .
•Set up your own pattern, PIN, or password.
To lock phone screen
Press the  key once to lock the screen.
To unlock the phone screen
Press the  key once to light up the screen, slide to draw the unlock
pattern you have created or enter your PIN or password to unlock the screen.
If you have chosen Swipe as the screen lock, swipe the lock icon upward to
unlock the screen, swipe
left to open Camera, swipe right to open
Voice search.
1.3.5 
Add an app or widget
You can long press a folder, an application or a widget to activate the Move
mode, and drag the item to your preferred Home screen.
Reposition an app or widget
Long press the item to be repositioned to activate the Move mode, drag the
item to the desired position and then release. You can move items both on the
Home screen and the Favourite tray. Hold the icon on the left or right edge of
the screen to drag the item to another Home screen.
Remove
Long press the item to be removed to activate the Move mode, drag the item up
to the top of the Remove icon, and release after the item turns red.
Create folders
To improve the organisation of items (shortcuts or applications) on the Home
screen and the Favourite tray, you can add them to a folder by stacking one
item on top of another. To rename a folder, open it and touch the folder’s title
bar to input the new name.

Long press an empty area on the Home screen, then touch , or go
to  to customise your wallpaper.
1.3.6 
Consult widgets
Long press an empty area on the Home screen, then touch  to display
all widgets.
Touch your selected widget and drag it to the desired position.
Consult recently-used applications
Touch the Overview key to show your recently-used apps. Touch a thumbnail to
open the app, or swipe it left or right to remove it from the list.
Touch at the bottom of the screen to close all running applications.
1.3.7 Volume adjustment
Using the volume key
Press the Volume key to adjust the volume. To activate the vibrate mode, press
the Volume down key until the phone vibrates. Press the Volume down key
once more to activate the  mode.
Using the settings menu
Touch
from the Home screen to open the applications list, then go to
Settings > Sound & notification. You can set the volume of media, alarm, calls,
notifications, etc. to your preference.
28 29
2
Text input .................................................
2.1 Using the Onscreen Keyboard
Onscreen keyboard settings
Go to Settings > Language & input, select the keyboard you want to set up and
a series of settings will become available.
Adjust the onscreen keyboard orientation
Turn the phone sideways or upright to adjust the onscreen keyboard
orientation. You can also adjust it by changing the settings (go to Settings >
 > Auto-rotate screen > Rotate screen contents.)
2.1.1 Swiftkey keyboard
Switch between
symbol and numeric
keyboard.
Long press to
select symbols.
Enter text
or numbers.
Long press to enter voice input.
Switch between
"abc/Abc" mode;
Long press to switch
to "abc/ABC" mode.
2.1.2 Google Keyboard
Touch to switch
between symbol and
numeric keyboard.
Long press to select
symbols.
Touch to enter text
or numbers.
Touch to input comma;
Long press to show
input options.
Touch to switch between
"abc/Abc" mode;
Long press to switch to
"abc/ABC" mode.
2.2 Text editing
You can edit the texts you entered.
•Long press the text you want to edit.
•Drag the tabs to change the highlighted selection.
•The following options will show: SELECT ALL, CUT, , and SHARE.
30 31
You can also insert new text
•Touch where you want to type, or long press a blank space, the cursor will
blink and the tab will show. Drag the tab to move the cursor.
•If you have cut or copied any text, touch the tab to show the  icon
which allows you to paste any text you have previously copied.
3
Call, Call log and Contacts ....................
3.1  ............................................................ ..........
3.1.1 Making a call
To make a call when the phone is on, go to the Home screen and touch the
Phone
icon in the Favourites tray.
Touch to view the contact’s
detailed information. You can
also edit, delete, share the
contact, or send a message to
the contact.
Touch to call the
previewed number
Show the dial pad
Call log
Contacts
Display
suggested
numbers
Long press to
access voicemail
36 37
Add a new contact
Touch a contact
to open the Quick
Contact panel and view
the contact’s detailed
information
View your
favourite contacts
Long press to
be selected for
further options
Search Contacts
Contacts list option menu
After setting up your
profile, your picture will
show and the icon in
quick settings screen will
be the same

Long press the contact you want to delete untill the contact photo turns to
, then touch and confirm to delete.
Touch
to select all contacts, then touch and confirm to delete all
contacts.
The contact you have deleted will also be removed from other applications
on the phone or web the next time you synchronise your phone.
Touch
to display the contacts list option menu.
Following options are available:
•Contacts to display Choose which contacts to be displayed.
• Import or export contacts between accounts, phone,
SIM card, internal storage, and SD card.
•Block contacts Show your blocked contacts. You can also unblock
desired contact by touching the corresponding app icon.
•Accounts Manage the synchronisation settings for different
accounts.
•Settings Open the contacts display settings.
3.3.2 Adding a contact
Touch in the contact list to create a new contact.
Select a picture or take a
photo for the contact
When finished,
touch the icon
to save
Touch to open available
labels
Scroll up and down the screen to move from one field to another.


To add a contact to favourites, you can touch a contact to open contact details
screen and then touch
to add the contact to favourites.
To remove a contact from favourites, touch
on the contact details screen.
3.3.3 Editing your contacts
To edit contact information, touch on the contact details screen.
When finished, touch
to save.
3.3.4 Use Quick contact for Android
Touch a contact to open Quick contact for Android, then you can touch or
the number to make a call, or touch
to send a message.
(1)
Only phone and account contacts can be added to Favourites.
46 47
5
Calendar & Alarm clock & Calculator
5.1 Calendar ........................................................................
Use Calendar to keep track of important meetings, appointments, etc.
To open Calendar, touch the Application tab
from the Home screen, then
touch Calendar.
5.1.1 Multimode view
To change your Calendar view, touch the icon besides the month title to
open the month view, or touch and select  or
Month to open different views. Touch the icon
(1)
to return to Today’s view.

Schedule view

Month
view
3-day view
(1)
The number indicates the date.
5.1.2 To create new events
You can add new events from any Calendar view.
•Touch
.
•Fill in all required information for this new event. If it is a whole-day event,
you can turn on the  switch.
•Invite people to the event. Enter the email addresses of the guests and
separate with commas. Then all guests will receive an invitation from
Calendar and Email.
•When finished, touch or SAVE from the top of the screen.
Before you can add an event, you must add at least one Calendar account and
make a calendar visible.
5.1.3 To delete or edit an event
•Touch an event to open its details screen, then touch to edit the event,
or touch  to delete.
5.1.4 Event reminder
If a reminder is set for an event, the upcoming event icon will appear on the
Status bar as a notification when the reminder time arrives.
Touch and drag down the status bar to open the notification panel, touch an
event name to view the Calendar notification list.
Touch the Back key to keep the reminders pending in the status bar and the
notification panel.
56 57

1. Touch
on the Quick settings bar to get to Settings.
2. Go to .
3. Touch the switch
to activate/deactivate this function.
To share your phone’s data connection via Bluetooth
1. Touch
on the Quick settings bar to go to Settings.
2. Go to More > Tethering & portable hotspot.
3. Turn on the switch
after Bluetooth tethering to activate this function.
To rename or secure your portable hotspot
When a Portable Wi-Fi hotspot is activated, you can change the name of your
phone's Wi-Fi network (SSID) and secure its Wi-Fi network.
1. Touch
on the Quick settings bar to get to Settings.
2. Go to More > Tethering & portable hotspot.
3. Touch  to change the network SSID or set your network
security.
4. Touch SAVE.
6.5 Connecting to virtual private networks
Virtual private networks (VPNs) allow you to connect to the resources inside
a secured local network from outside that network. VPNs are commonly
deployed by corporations, schools, and other institutions so that their users
can access local network resources when not inside that network, or when
connected to a wireless network.

1. Touch
on the Quick settings bar to get to Settings.
2. Go to  and then touch
.
3. In the screen that opens, follow the instructions from your network
administrator to configure each component of the VPN settings.
4. Touch SAVE.
The VPN is added to the list on the VPN settings screen.
Before adding a VPN, you should set a lock screen pattern, PIN code or
password for your phone.

To connect to a VPN:
1. Touch
on the Quick settings bar to get to Settings.
2. Go to .
3. VPNs you have added are listed; touch the VPN you want to connect with.
4. In the dialog that opens, enter any requested credentials and touch
CONNECT.
To disconnect:
Open the Notification panel and touch resulting notification for VPN
disconnection.

To edit a VPN:
1. Touch
on the Quick settings bar to get to Settings.
2. Go to .
3. VPNs you have added are listed; long press the VPN you want to edit.
4. Select Edit profile in the dialog that opens.
5. After editing, touch SAVE.
To delete:
Long press the VPN you want to delete, in the dialog that opens, select 
profile.
58 59
7
Multimedia applications
7.1 Camera ..........................................................................
Your mobile phone is fitted with a Camera for taking photos and shooting
videos.
Before using the Camera, make sure that you removed the protective lens cover
to avoid it affecting your picture quality.
To take a photo when your phone is active, touch Camera on your Home
screen.
If the phone is locked, press the Power button and then swipe the camera icon
to the left to open the camera.
Touch the choose camera
mode or go to settings.
Pinch/Spread to
zoom in/out to
show zoom slider
Switch between front/
back camera
Touch to take a picture
Switch to video recorder
cameraTouch to go
back to the previous
screen or close Camera.
Touch to switch flash mode
To take a picture
The screen acts as the viewfinder. First position the object or landscape in the
viewfinder, touch
to take the picture which will be automatically saved. You
can also long press to take burst shots.
To shoot a video
Touch
on the bottom right of the screen to start video recording. You can
also touch the large central
icon to take a picture during video recording.
Touch
to stop recording. The video will be automatically saved.
7.1.1 Shooting mode
Before taking a photo/shooting a video, touch the icon to choose camera
mode.
Back camera shooting mode
•Auto mode Auto mode is turned on.
• HDR (high-dynamic range) photos can better reflect the
visual effects people have in the real environment by
synthesizing images under different exposure time.
• Turn on the panorama function. Touch the shutter button
to start taking panoramic photo and move the phone
steadily along the direction indicated by the onscreen
line. Once the preview frame is filled, the phone will
automatically save the photo.
•Scanner Touch to scan QR code.
•Face beauty In Face beauty mode, the camera will beauty the face
automatically when capture a picture.
64 65
Play/pause.
Touch the icon to switch repeat modes: Repeating all songs, Repeating
current song, Repeat is off.
Set as favourites.
Swipe to right or left to skip to next or previous track in the album, playlist,
or shuffle.
While playing songs with Mix you can still Pause, Play or Skip your
music even if the screen is locked.
8
Others ...................................................
8.1 Files ...............................................................................
To manage files on your phone, touch the Application tab from the Home
screen, then select Files.
Files works with both external SD card and phone storage.
Files displays all data stored on both microSD card and phone storage, including
applications, media files; videos, pictures or audios you have captured; other
data transferred via Bluetooth, USB cable, etc.
When you download an application from PC to phone, you can locate the
application on File Manager, then touch it to install it on your phone.
Files allows you to perform and be really efficient with the following common
operations: create (sub) folder, open folder/file, view, rename, move, copy,
delete, play, share, etc.
8.2 Sound Recorder .........................................................
To record a sound or voice memo, touch the Application tab from the Home
screen, then select Sound Recorder.
Sound Recorder allows you to record voice or sound for seconds/hours.
8.3 Radio ..............................................................................
Your phone is equipped with a radio
(1)
with RDS
(2)
functionality. You can use the
application as a traditional radio with saved channels or with visual information
related to the radio programme displayed if you turn to stations that offer
Visual Radio service.
(1)
The quality of the radio depends on the coverage of the radio station in that particular
area.
(2)
Depending on your network operator and market.
66 67
To listen to the radio, touch the Application tab
from the Home screen,
then select Radio.
Insert a headset to listen to the radio. The headset is used as an antenna for
the radio.
Play/Pause
Go to next
saved channel
Touch to open the
saved channels list
Touch to add the
current station to
favourites or remove
it from the favourites
Drag to change
current frequency
Go to previous saved
channel
•Touch to decrease 0.1MHz
•Long press to search and
go to the nearest lower
frequency channel
•Touch to increase
0.1MHz
•Long press to
search and go to
the nearest higher
frequency channel
Open options menu
Available options:
•Save channels Save the current station to the channel list.
•Scan channels Scan for all channels available.
• Delete current channel.
•Enter frequency Enter the frequency manually to turn to the channel.
•Station info Mark the checkbox to display station information.
•Exit Turn off the radio.
8.4 Onetouch Launcher ..................................................
Onetouch Launcher supports unread notifications from  calls, Messaging,
Calendar, etc. but it requires their app permissions first.
In the setup wizard when you first start up your phone, touch Allow button in
the dialogs that open on Onetouch Launcher screen . Or go to Settings > Apps
 , turn on those switches to allow access
permissions, or touch
and then All permissions for details.
8.5 User Centre .................................................................
With a OneTouch account, you can use User Centre to get almost all services
and supports you need, including consulting FAQ, downloading user manual,
storing your content in the Cloud, etc.
Enter your account name and password to log in. If you don't have an account,
touch Sign up and follow the phone instructions to create one.
8.6 User Care .....................................................................
User Care helps you to learn more about Hot FAQs, operation instructions,
troubleshooting, etc. You can also feedback your comments to us through it.
8.7 Smart Suite..................................................................
Smart Suite helps you to manage your Android device from PC with a USB or
Wi-Fi connection.
•Contacts
Allows you to back up contact entries so that you don't have to worry about
losing, breaking, switching phones or changing service providers.
•Messages
Frees you from painstakingly inputting text on the keypads. All of your
messages are easily accessible and well-organised.
68 69
•Calendar
Allows you to sync events freely between your phone and Outlook and create
and edit new events from a PC.
•
Allows you to easily import photos from your PC or the handset and organise
them in different albums for better management.
•Videos
Allows you to insert video files from your PC for playback and then upload
them to a handset folder.
•Music
Allows you to quickly search for your favourites in your PC, manage the
ultimate Library, and enjoy the easiest digital jukebox in your own mobile way.
•Application
Allows you to import downloaded mobile applications and have them
installed into your handset upon synchronisation.
•Backup
Allows you to back up your contacts, messages, calendar, photos and
applications, then import the backup files to your phone.
Supported Operating Systems
Windows XP/Vista/Windows 7/Windows 8.
9
Google applications

.......................
Google apps are preinstalled on your phone to improve work efficiency and
help you enjoy life.
This manual briefly introduces the apps. For detailed features and user guides,
refer to related websites or the introduction provided in the apps.
You are recommended to register with a Google account to enjoy all the
functions.
9.1 
Serves as the official app store for the Android operating system, allowing users
to browse and download applications and games. Applications are either free
of charge or at a cost.
In the Play Store, search for the app you need, download it and then follow the
installation guide to install the app. You can also uninstall, update an app, and
manage your downloads.
9.2 Chrome
Using the Chrome browser you can enjoy surfing the Web. Your bookmarks,
browsing history, and settings across all devices with the browser installed can
be synchronised with your Google account.
To get onto the Web, go to the Home screen and touch the Chrome icon
in the Favourties tray.
To go to a web page
On the Chrome browser screen, touch the URL box at the top, enter the
address of the web page, then touch
on Swiftkey keyboard, or touch
on Google keyboard to confirm.
(1)
Availability depends on phone variants.
72 73
9.5 YouTube
YouTube is an online video-sharing application where users can upload, view,
and share videos. Available content includes video clips, TV clips, music videos,
and other content such as video blogging, short original videos, and educational
videos. It supports a streaming function that allows you to start watching
videos almost as soon as they begin downloading from the Internet.
9.6 
A file storage and synchronisation service created by Google, which allows
users to store files in the cloud, share and edit files.
Files in Drive are well kept and you can reach your files from any device by
logging in to your Google account. Files or folders can be shared privately with
particular users having a Google account.
9.7 
A music streaming service and online music locker operated by Google.
You can upload and listen to a large number of songs for free. In addition to
offering music streaming for Internet-connected devices, the Google Play
Music app allows music to be stored and listened to offline. Songs purchased
through the Play Music are automatically added to the user's account.
9.8 
Movies and television shows can be viewed online via Google Play Movies &
TV. You can also download movies and TV shows for offline viewing. Some
content are only available for rental or purchase.
9.9 Hangouts
Google Hangouts is a communication platform developed by Google which
includes instant messaging, video chat, SMS and VOIP features. You should add
a friend and then start chatting. All friends added via Hangouts from the Web
or device will be displayed in your friend list.
9.10 
Google Photos stores and backs up your photos and videos. It also automatically
analyses photos and organises them into groups, so that you can quickly locate
the photos you need.
9.11 Keep
A note taking application developed by Google.
You can insert images, lists, and record voice in your notes, and set time or
location-based reminders for notes. Google Keep allows you to categorise
notes by labels, and notes are searchable based on their colour, whether they
have reminders, audio, images, or are lists.
9.12 Translate
A free multilingual statistical machine translation service provided by Google
to translate text, speech, images, or real-time video from one language into
another.
It offers mobile interfaces for Android that you can use to instantly translate
your printed text or automatically detected spoken languages.
74 75
10
Settings .........................................
To go to Settings, touch the Application tab from the Home screen, then
select Settings.
10.1 
10.1.1 
While using Wi-Fi, you can surf the Internet without using your SIM card
whenever you are in the range of a wireless network. The only thing you have
to do is to enter the screen and configure an access point to connect your
phone to the wireless network.
For detailed instructions on using Wi-Fi, refer to “”.
10.1.2 Bluetooth
Bluetooth allows your phone to exchange data (videos, images, music, etc.)
within a small range with another Bluetooth supported device (phone,
computer, printer, headset, car kit, etc.).
For more information on Bluetooth, refer to “6.2 Connecting to Bluetooth
devices”.
10.1.3 SIM cards
Touch to choose SIM 1 or SIM 2 for connecting to the network, making calls
and sending SMS messages.
10.1.4 
Mobile data
To enable/disable mobile data by touching the switch
.
If you do not need to transmit data on mobile networks, turn off Mobile data
to avoid significant charges for data use on local operator mobile networks,
particularly if you do not have a mobile data agreement.
Set mobile data limit
When mobile data enabled, touch the switch
to turn on mobile data limit.
Then drag the limit and warning lines to set the maximum amount of mobile
data that you want to use.
By enabling Set mobile data limit, your mobile data connection will be disabled
when the specified limit is reached. You can also choose a data usage cycle to
view the statistics and applications related to the data use of your phone.
Touch
, and you can view more settings related to your data usage.
Data usage is measured by your phone, and your operator may count
differently.
10.1.5 More\Aeroplane mode
Turn on Aeroplane mode switch to simultaneously disable all wireless
connections including Wi-Fi, Bluetooth and more.
You can also select Aeroplane mode in the phone options when pressing
 key.
10.1.6 More\Tethering & portable hotspot
This function allows you to share your phone's mobile data connection via USB
or as a portable Wi-Fi access point (refer to “6.4 Sharing your phone's mobile
data connection”).
10.1.7 
A mobile virtual private network (mobile VPN or mVPN) provides mobile
devices with access to network resources and software applications on their
home network, when they connect via other wireless or wired networks.
Mobile VPNs are used in environments where workers need to keep application
sessions open at all times, throughout the working day, as the user connects
via various wireless networks, encounters gaps in coverage, or suspends-and-
resumes their devices to preserve battery life. A conventional VPN can't survive
such events because the network tunnel is disrupted, causing applications to
disconnect, time out, fail, or even the computing device itself to crash.
For more information on VPN, go to “6.5 Connecting to virtual private
networks”.
92 93
14
Troubleshooting .................................
Before contacting the service centre, you are advised to follow the instructions
below:
•You are advised to fully charge the battery for optimal operation.
•Avoid storing large amounts of data on your phone as this may affect its
performance.
•Use the FOTA (Firmware Over The Air) Upgrade tool to update your phone's
software. To open Updates, go to Settings > About phone > Updates.
Touch
and the phone will search for the latest software. If you want to
update the system, touch the
button, and when that’s finished, touch
to complete the upgrade. Now your phone will have the latest software
version. You should turn on data connection or Wi-Fi before searching for
updates. Auto-check settings are also available. If you have chosen auto-
check, when the system discovers the new version, a dialog will pop up to
choose download or ignore, the notification will also appear in the status bar.
Don't change your default storage location while FOTA is downloading or
updating to avoid errors in locating the correct update packages.
•Use Factory data reset and Mobile Upgrade tool to perform phone formatting
or software upgrading (to reset factory data, hold down the ower key and
the Volume up key at the same time under power off mode). ALL User phone
data: contacts, photos, messages and files, downloaded applications will be
lost permanently. It is strongly advised to fully back up the phone data and
profile via Smart Suite before doing formatting and upgrading.
•Please pay attention that after Factory data reset is performed you may be
requested to enter Google account credentials* that were used on this device
before Factory reset. Otherwise you will not be able to use the device. If you
don’t remember your Google account credentials please complete Google
account recovery procedure. In case you don’t succeed in it - please apply
to authorized repair center, but remember that it will not be regarded as
warranty case.
* Applicable for Android OS versions starting from 5.1.
and carry out the following checks:
My phone can't be switched on or is frozen
•When the phone can't be switched on, charge for at least 20 minutes to
ensure the minimum battery power needed, then try to switch on again.
•When the phone falls into a loop during power on-off animation and the
user interface can't be accessed, press and hold the  key to reset. This
eliminates any abnormal OS booting issues caused by 3rd party APKs.
•If neither method is effective, reset the phone using the  key and
the Volume up key (holding both together) or upgrade software via Mobile
Upgrade tool.
My phone has not responded for several minutes
•Restart your phone by pressing and holding the  key.
•If it still does not work, use Factory data reset to reset the phone or Mobile
Upgrade to upgrade software.
My phone turns off by itself
•Check that your screen is locked when you are not using your phone, and
make sure the  key is not accidentally contacted while the screen is
unlocked.
•Check the battery charge level.
•If it still does not work, use Factory data reset to reset the phone or FOTA/
Mobile Upgrade to upgrade software.
My phone can't charge properly
•Make sure you are using an alcatel charger from the box.
•Make sure that your battery is not completely discharged; if the battery
power is empty for a long time, it may take around 20 minutes to display the
battery charger indicator on the screen.
•Make sure charging is carried out under normal conditions (0°C to +40°C).
•When abroad, check that the voltage input is compatible.
My phone can't connect to a network or "No service" is displayed
•Try connecting in another location.
•Verify the network coverage with your operator.
•Check with your operator that your SIM card is valid.
•Try selecting the available network(s) manually
•Try connecting at a later time if the network is overloaded.
98 99
15
Specifications ......................................
 MSM 8909, 4X1.1GHz
 Android™ M
Memory POP 4: 8 GB ROM + 1 GB RAM
POP 4 PLUS: 16 GB ROM + 1.5 GB RAM
 POP 4: 140.7x71.4x7.99 mm
POP 4 PLUS: 151x77x7.99 mm
 POP 4: Around 134g with battery
POP 4 PLUS: Around 156g with battery
 POP 4: 5-inch touchscreen with 1280×720 HD
Capacity resolution
POP 4 PLUS: 5.5-inch touchscreen with
1280×720 HD Capacity resolution
Network GSM: 850/900/1800/1900
UMTS: 850/900/1900/2100
LTE: B1/3/7/8/20/28A
(Band frequency and data speed are operator
dependent.)
 Assisted GPS
Connectivity •Bluetooth: POP 4: V4.0; POP 4 PLUS: V4.1
•Wi-Fi IEEE 802.11 b/g/n
•3.5 mm audio jack
•Micro-USB
Camera •8M Pixel AF back camera and 5M Pixel FF front
camera
Audio supported
formats
MP3, MP2, AMR, MIDI, AAC, AAC+, FLAC
Battery

•Rechargeable Lithium-ion battery
•Capacity: 2500 mAh
Expansion Slot microSD™ memory card
(Availability of microSD card depends on market)
Special Features •G-sensor
•Proximity
•Light Sensor
•E-Compass
•Hall Switch
Note: Specifications are subject to change without prior notice.
(1)
(1)
The original battery has undergone rigorous safety inspections to meet qualification
standards, the use of non-original batteries may be dangerous.
48

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