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10. TROUBLESHOOTING...
As a general rule, if a problem occurs, remove the batteries from all the handsets in your installation for about 1 minute,
then disconnect and reconnect the power supply to the base and reinstall the handset batteries.
The store where you bought your telephone can also provide you with information and after-sales support.
Problem Cause Solution
Nothing appears on the
display.
The device is not powered up. Check the power supply connection.
The battery is flat. Put the handset back on its base to recharge the
battery.
The main screen is in standby. Press any key on the keypad to reactivate it.
There is no dial tone. The handset is not registered on the
base.
See Section § 8.1.
The battery is flat. Put the handset back on its base to recharge the
battery.
The device is not connected to the
telephone network.
Check that the phone cord is properly
connected.
The handset is out of range of the
base.
Move nearer to the base.
The line cord is incompatible. Use the cord supplied with the telephone.
The reception quality is poor,
or deteriorates during a call.
You are out of range of the base or in
an environment subject to interference.
Move nearer to the base, or move the base.
You have an Internet connection box
(modem).
Connect an approved ADSL filter between the
phone connector and the wall socket.
Your correspondent can't
hear you.
The microphone is off: the Secrecy/
Mute function is active.
See Section § 2.7.
The handset doesn't ring. The handset ringer is off. See Section § 6.2.
The battery is still flat after
several hours on charge.
The base or charger is not powered
up.
Check your power supply connections.
The handset battery is defective. Contact our Technical service if the telephone is
under warranty, or ask your reseller to supply
you with a new battery.
