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Alpine IVE-W560BT Seite 23

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Troubleshooting
If there are any problems with your unit/mobile device, make sure
your car is parked in a safe place before investigating any issues.
The following checklist will help you remedy problems you may
encounter with your unit.
Before going through the checklist below, check the connection and
operating procedures.
For details on replacing the fuse and removing the unit from the
dashboard, refer to the installation/connections manual supplied with
this unit.
If the problem is not solved, visit the support site on the back page.
General
No power is being supplied to the unit.
Check the fuse.
The connection is not correct.
Connect the yellow and red power supply leads.
There is no beep sound.
An optional power amplifier is connected and you are not using
the built-in amplifier
.
The contents of the memory have been erased.
The power supply lead or battery has been disconnected or it is
not connected properly.
Stored stations and correct time are erased.
The fuse has blown.
The unit makes a noise when the position of the ignition is switched.
The leads are not matched correctly with the car’s accessory
power connector.
The display disappears from/does not appear on the monitor.
The dimmer is set to [ON] (page 18).
The display disappears if you press and hold OFF.
Press OFF on the unit until the display appears.
The monitor off function is activated (page 10).
Touch anywhere on the display to turn the display back on.
The display does not respond to your touch correctly.
Touch one part of the display at a time. If two or more parts are
touched simultaneously, the display will not operate correctly.
Calibrate the touch panel of the display (page 18).
Touch the pressure sensitive panel firmly.
The rear monitor cannot be operated. Icons displayed on the rear
monitor are disabled.
Menu items cannot be selected.
Unavailable menu items are displayed in grey.
Radio reception
The stations cannot be received.
The sound is hampered by noises.
The connection is not correct.
Connect the REM OUT lead (blue/white striped) or accessory
power supply lead (red) to the power supply lead of a car’s
antenna (aerial) booster (only when your car has built-in radio
antenna (aerial) in the rear/side glass).
Check the connection of the car antenna (aerial).
If the auto antenna (aerial) will not extend, check the
connection of the power antenna (aerial) control lead.
Preset tuning is not possible.
The broadcast signal is too weak.
RDS
PTY displays [PTY not found.].
The current station is not an RDS station.
RDS data has not been received.
The station does not specify the programme type.
Picture
There is no picture/picture noise occurs.
A connection has not been made correctly.
Check the connection between this unit and other equipment,
and set the input selector of the equipment to the source
corresponding to this unit.
The disc is defective or dirty.
Installation is not correct.
Install the unit at an angle of less than 45° in a sturdy part of
the car.
The parking cord (light green) is not connected to the parking
brake
switch cord, or the parking brake is not applied.
The picture does not fit in the screen.
The aspect ratio is fixed on the DVD.
There is no picture/picture noise occurs in the rear monitor.
A source/mode which is not connected is selected. If there is no
input, no picture appears in the rear monitor.
The colour system setting is incorrect.
Set the colour system to [PAL] or [NTSC] according to the
connected monitor (page 16).
The picture of the rear view camera is displayed on this unit.
No picture appears in the rear monitor if the picture of the rear
view camera is displayed on this unit.
… 23 …

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