Bedienungsanleitung Amana UMC5165A (Seite 14 von 16) (Englisch)

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Microwave oven makes humming noise

■ This is normal and occurs when the power supply in the

magnetron cycles on.

Microwave oven door looks wavy

■ This is normal and will not affect performance.

Turntable will not operate

■ Is the turntable properly in place?

Make sure turntable is correct side up and is sitting securely

on the turntable support. See “Turntable” section.

■ Is the turntable support operating properly?

Remove turntable. Remove and clean turntable hub, support

and rollers. Replace hub, support and turntable. Place 1 cup

(250 mL) of water on the turntable, then restart microwave

oven. If it still is not working, call for service. See “Assistance

or Service” section. Do not operate the microwave oven

without turntable and turntable support working properly.

Turntable alternates rotation directions

■ This is normal and depends on motor rotation at beginning of

cycle.

Display shows messages

■ Is the display showing “0:00”?

There has been a power failure or the Clock time has been

turned off. See “Display” section to clear display. See “Clock”

section to reset or turn on Clock.

Display shows time countdown, but the microwave oven

is not operating

■ Is the Timer in use?

See “Timer” section.

Cooking times seem too long

■ Is the cooking power set properly?

See “Microwave Cooking Power” section.

■ Are large amounts of food being heated?

Larger amounts of food need longer cooking times.

■ Is the incoming voltage less than that specified in

“Electrical Requirements?”

Have a qualified electrician check the electrical system in the

home.

Interference with radio, TV, cordless phone, etc.

■ Is the microwave oven plugged into the same outlet?

Try a different outlet for the electronic device.

■ Is the radio or TV receiver near the microwave oven?

Move the receiver away from the microwave oven, or adjust

the radio or TV antenna.

■ Are the microwave oven door and sealing surfaces clean?

Make sure these areas are clean.

■ Is the cordless phone frequency 2.4 GHz?

Some 2.4 GHz-based cordless phones and home wireless

networks may experience static or noise while the microwave

oven is on. Use a corded phone or a different frequency

cordless phone, or avoid using these items during microwave

oven operation.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If

you still need help, follow the instructions below.

When calling, please know the purchase date and the complete

model and serial number of your appliance. This information will

help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you

use only factory-authorized

replacement parts. These

replacement parts will fit right and work right because they are

made with the same precision used to build every new appliance.

To locate factory-authorized replacement parts in your area, call

our Customer eXperience Center or your nearest designated

service center.

In the U.S.A.

Call the Customer eXperience Center toll free: 1-800-253-1301.

Our consultants provide assistance with:

■ Features and specifications on our full line of appliances.

■ Installation information.

■ Use and maintenance procedures.

■ Accessory and repair parts sales.

■ Specialized customer assistance (Spanish speaking, hearing

impaired, limited vision, etc.).

■ Referrals to local dealers, repair parts distributors, and

service companies. Our service technicians are trained to

fulfill the product warranty and provide after-warranty service,

anywhere in the United States.

To locate the authorized service company in your area, you

can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write with any questions

or concerns at:

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

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