Bedienungsanleitung AOC 24P2C (Seite 24 von 28) (Englisch)

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Troubleshoot

Problem & Question Possible Solutions

Power LED Is Not ON Make sure the power button is ON and the Power Cord is properly

connected to a grounded power outlet and to the monitor.

No images on the screen

Is the power cord connected properly?

Check the power cord connection and power supply.

Is the cable connected correctly?

(Connected using the VGA cable)

Check the VGA cable connection.

(Connected using the HDMI cable)

Check the HDMI cable connection.

(Connected using the DP cable)

Check the DP cable connection.

* VGA/HDMI/DP input is not available on every model.

If the power is on, reboot the computer to see the initial screen (the login

screen), which can be seen.

If the initial screen (the login screen) appears, boot the computer in the

applicable mode (the safe mode for Windows 7/8/10) and then change the

frequency of the video card.

(Refer to the Setting the Optimal Resolution)

If the initial screen (the login screen) does not appear, contact the Service

Center or your dealer.

Can you see “Input Not Supported” on the screen?

You can see this message when the signal from the video card exceeds

the maximum resolution and frequency that the monitor can handle

properly.

Adjust the maximum resolution and frequency that the monitor can handle

properly.

Make sure the AOC Monitor Drivers are installed.

Picture Is Fuzzy & Has

Ghosting Shadowing Problem

Adjust the Contrast and Brightness Controls.

Press to auto adjust.

Make sure you are not using an extension cable or switch box. We

recommend plugging the monitor directly to the video card output connector

on the back.

Picture Bounces, Flickers Or

Wave Pattern Appears In The

Picture

Move electrical devices that may cause electrical interference as far away

from the monitor as possible.

Use the maximum refresh rate your monitor is capable of at the resolution

you are using.

Monitor Is Stuck In Active Off-

Mode”

The Computer Power Switch should be in the ON position.

The Computer Video Card should be snugly tted in its slot.

Make sure the monitor’s video cable is properly connected to the computer.

Inspect the monitor’s video cable and make sure no pin is bent.

Make sure your computer is operational by hitting the CAPS LOCK key on

the keyboard while observing the CAPS LOCK LED. The LED should either

turn ON or OFF after hitting the CAPS LOCK key.

Missing one of the primary

colors (RED, GREEN, or

BLUE)

Inspect the monitor’s video cable and make sure that no pin is damaged.

Make sure the monitor’s video cable is properly connected to the computer.

Screen image is not centered

or sized properly Adjust H-Position and V-Position or press hot-key (AUTO).

Picture has color defects

(white does not look white) Adjust RGB color or select desired color temperature.

Horizontal or vertical

disturbances on the screen

Use Windows 7/8/10 shut-down mode to adjust CLOCK and FOCUS.

Press to auto-adjust.

Regulation & Service

Please refer to Regulation & Service Information which is in the CD manual

or www.aoc.com (to nd the model you purchase in your country and to nd

Regulation & Service Information in Support page.)

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AOC 24P2C Seite 24

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