Bedienungsanleitung Apple Apple TV - 2e generatie (Seite 15 von 20) (Englisch)

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and follow Apple’s procedures for obtaining warranty service.

Before submitting your Apple Product for warranty service

you should maintain a separate backup copy of the contents

of its storage media, remove all personal information that

you want to protect and disable all security passwords.

DURING WARRANTY SERVICE IT IS POSSIBLE THAT THE

CONTENTS OF THE APPLE PRODUCT’S STORAGE MEDIA

WILL BE LOST, REPLACED OR REFORMATTED. IN SUCH AN

EVENT APPLE AND ITS AGENTS ARE NOT RESPONSIBLE FOR

ANY LOSS OF SOFTWARE PROGRAMS, DATA OR OTHER

INFORMATION CONTAINED ON THE STORAGE MEDIA OR ANY

OTHER PART OF THE APPLE PRODUCT SERVICED.

Following warranty service your Apple Product or a

replacement product will be returned to you as your Apple

Product was congured when originally purchased, subject

to applicable updates. You will be responsible for reinstalling

all other software programs, data and information. Recovery

and reinstallation of other software programs, data and

information are not covered under this warranty.

WHAT WILL APPLE DO IN THE EVENT THE WARRANTY IS

BREACHED? If during the Warranty Period you submit a

valid claim to Apple or an AASP, Apple will, at its option, (i)

repair the Apple Product using new or previously used parts

that are equivalent to new in performance and reliability,

(ii) replace the Apple Product with a product that is at least

functionally equivalent to the Apple Product and is formed

from new and/or previously used parts that are equivalent

to new in performance and reliability, or (iii) exchange the

Apple Product for a refund of your purchase price.

Apple may request that you replace certain user-installable

parts or products. A replacement part or product, including

a user-installable part that has been installed in accordance

with instructions provided by Apple, assumes the remaining

warranty of the Apple Product or ninety (90) days from the

date of replacement or repair, whichever provides longer

coverage for you. When a product or part is replaced or

a refund provided, any replacement item becomes your

property and the replaced or refunded item becomes

Apple’s property.

HOW TO OBTAIN WARRANTY SERVICE? Please access and

review the online help resources described below before

seeking warranty service. If the Apple Product is still not

functioning properly after making use of these resources,

please contact an Apple representative or, if applicable,

an Apple owned retail store (“Apple Retail”) or AASP, using

the information provided below. An Apple representative

or AASP will help determine whether your Apple Product

requires service and, if it does, will inform you how Apple

will provide it. When contacting Apple via telephone, other

charges may apply depending on your location.

Online information with details on obtaining warranty

service is provided below.

WARRANTY SERVICE OPTIONS. Apple will provide warranty

service through one or more of the following options:

(i) Carry-in service. You may return your Apple Product to

an Apple Retail or AASP location oering carry-in service.

Service will be performed at the location, or Apple Retail or

an AASP may send your Apple Product to an Apple Repair

Service (“ARS”) location to be serviced. Once you are notied

that service is complete, you will promptly retrieve the

Apple Product from the Apple Retail or AASP location, or

the Apple Product will be sent directly to your location from

the ARS location.

(ii) Mail-in service. If Apple determines that your Apple

Product is eligible for mail-in service, Apple will send you

prepaid waybills and if applicable, packaging material, so

that you may ship your Apple Product to an ARS or AASP

location in accordance with Apple’s instructions. Once service

is complete, the ARS or AASP location will return the Apple

Product to you. Apple will pay for shipping to and from your

location if all instructions are followed.

(iii) Do-it-yourself (DIY) parts service. DIY parts service allows

you to service your own Apple Product. If DIY parts service

is available in the circumstances, the following process

will apply.

(a) Service where Apple requires return of the replaced

product or part. Apple may require a credit card

authorization as security for the retail price of the

replacement product or part and applicable shipping costs.

If you are unable to provide credit card authorization, DIY

parts service may not be available to you and Apple will

oer alternative arrangements for service. Apple will ship

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Apple Apple TV - 2e generatie Seite 15

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