Chapter 4 Problem? No Problem.
27Chapter 4 Problem? No Problem.
 IftheAppleTVstatuslightashesoncewhenyoupressbuttonsonthepaired
remote,theproblemisn’twiththeremote.See“Ifyoucanseeapicturebut
AppleTVisn’tresponding”onpage28.
 Ifyou’reusinganunpairedremote,theAppleTVstatuslightashesthreetimes.
 IfyoupairedAppleTVwithanAppleRemoteandyoucan’tndthepaired
remote,setAppleTVtoworkwithanyAppleRemotebyholdingdownMenu
andLeftfor6secondsonanotherremote.
 MakesurethefrontofAppleTVisn’tblocked.
 IfAppleTVdisplaysapictureofaremoteandawarningsymbol(·),youneed
toreplacethebatteryintheremote.See“ChangingtheRemoteBattery”on
page23.
If Apple TV can’t access the network
 ChecktheIPaddressAppleTVisusing.Ifitstartswith169.x.x.x,therouteror
basestationmaynotbeconguredproperly.ChecktoseeifDHCPaccessis
available,orcongureAppleTVwithamanualIPaddress.
 Checkforanyobstructions,andadjustthelocationofthebasestationor
AppleTV.
 Ifsecurityisenabledonthenetwork,temporarilydisableitonthebasestation
andtryconnectingagain.
 AppleTVcannotconnecttoawirelessnetworkthatcontainshigh(extended)
ASCIIordouble-byte(Unicode)characters(suchasJapanese,Korean,or
Chinese)inthenameorpassword.
 Ifyournetworkhassecurityenabled,makesureyouenterthecorrectpassword.
