28 Chapter 4 Problem? No problem.
Most problems with Apple TV can be solved quickly by following the advice in this
chapter. For additional tips and troubleshooting information, see the Apple TV Support
page at www.apple.com/support/appletv.
Troubleshooting
When you have a problem with Apple TV, there’s usually a quick and simple solution.
First, make sure:
 The audio and video cables between Apple TV and your TV are pushed in all the way.
 The power cords for Apple TV and your TV are securely connected to a working
power source.
 Your TV is turned on and switched to the correct input.
 Apple TV is connected to your network. Go to the Settings menu on Apple TV, select
Network, and see if Apple TV has an IP address.
 Your network and Internet connections are on and working properly.
If you’re still having trouble, try resetting your equipment by unplugging Apple TV,
your TV, your wireless networking equipment or AirPort Base Station, and your router
from the power outlet. Wait 30 seconds and then plug everything back in again.
