Telephone and Apple 56K Modem Information 127
Telephone and Apple 56K Modem Information
Notify Your Telephone Company
Some telephone companies require that you notify the local business office when you hook up a modem to their
lines.
Information You Need in the United States
The internal modem complies with Part 68 of the FCC rules. On the back of this equipment is a label that
contains, among other information, the FCC registration number and ringer equivalence number (REN). If
requested, provide this information to your telephone company.
m Ringer equivalence number (REN): 0.8 The REN is useful for determining the quantity of devices you may
connect to your telephone lines and still have all those devices ring when your telephone number is called. In
most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5.0).
To be certain of the number of devices you may connect to your line, as determined by the REN, you should
contact your local telephone company to determine the maximum REN for your calling area.
m Telephone jack type: USOC, RJ-11 An FCC-compliant telephone cord and modular plug are provided with this
equipment. This equipment is designed to be connected to the telephone network or premises wiring using a
compatible modular jack that complies with Part 68 rules. See the installation instructions for details.
Telephone Line Problems
If your telephone doesn’t work, there may be a problem with your telephone line. Disconnect the modem to see
if the problem goes away. If it doesn’t, report the problem either to your local telephone company or to your
company’s telecommunications department.
If disconnecting the modem eliminates the problem, the modem itself may need service. See the service and
support information that came with your Apple product for instructions on how to contact Apple or an Apple-
authorized service provider for assistance.
If you do not disconnect your modem when it is adversely affecting the telephone line, the telephone company
has the right to disconnect your service temporarily until you correct the problem. The telephone company will
notify you as soon as possible. Also, you will be informed of your right to file a complaint with the FCC.
The telephone company may make changes in its facilities, equipment, operations, or procedures that could
affect the operation of your equipment. If this happens, the telephone company will provide advance notice in
order for you to make the necessary modifications to maintain uninterrupted service.
The internal modem will not work with party lines, cannot be connected to a coin-operated telephone, and may
not work with a private branch exchange (PBX).
Telephone Consumer Protection Act
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device to send any message via a telephone fax machine unless such message clearly contains, in a
margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it
was sent and an identification of the business, other entity, or individual sending the message and the telephone
number of the sending machine of such business, entity, or individual.
Information You Need in Canada
The Industry Canada (IC) label identifies certified equipment. This certification means that the equipment meets
certain telecommunications network protective, operational, and safety requirements. The Department does not
guarantee the equipment will operate to a user’s satisfaction.
Before installing this equipment, make sure that you are permitted to connect to the facilities of the local
telecommunications company. Be sure you use an acceptable method of connection to install the equipment. In
some cases, you may extend the company’s internal wiring for single-line individual service by means of a certified
telephone extension cord. Be aware, however, that compliance with these conditions may not prevent
degradation of service in some situations.
