Error messages
If an error occurs while a program is running,
the red fields around the buttons flash in
slightly different ways. After taking the mea-
sures described below, turn off the machine
to exit error message mode.
The error messages that may be shown are:
The door is not closed
If L1 is flashing, you tried to start a program
with the washer door open. Close the door
and the program will start.
Over filling
If all the red fields around the Start/Stop and
Door Open (key symbol) buttons are flashing,
there is too much water in the machine.
1.
Shut off the water tap.
2.
Contact the Customer Care Center at the
number listed at the bottom of this page!
Drainage error
If L3 is flashing, there is a drainage problem.
Check:
•
that no objects are stuck in the drainage
hose outlet.
•
that the drain pump is not blocked by for-
eign objects. Clean the pump (see the
"Care and cleaning" chapter).
•
that there are no kinks in the drainage
hose.
After taking the necessary action, run the
Drain program or press the Door Opening
button (key symbol) to empty the machine. If
the problem persists, contact the Customer
Care Center at the number listed at the bot-
tom of this page!
Water intake error
Fault with water supply. Check:
If L4 is flashing, there is a drainage problem.
Check:
•
that the tap on the water pipe is open.
•
that the filter in the machine’s water intake
is not blocked.
1.
Shut off the water tap.
2.
Unscrew the hose.
3.
Clean the filter in the intake valve on the
machine.
4.
Screw the hose back on.
5.
Turn on the tap.
6.
Run the program again to check whether
the error has been fixed.
7.
If the problem persists, contact the Cus-
tomer Care Center at the number listed at
the bottom of this page!
Door opening error
If L6 is flashing. Call the Customer Care
Center. Contact the Customer Care Center
at the number listed at the bottom of this
page!
25Customer Care Center
1-800-898-1879
www.askousa.com
Troubleshooting
