Bedienungsanleitung Asko W6098XW (Seite 46 von 64) (Englisch)

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ERRORS – WHAT TO DO?

Disturbances from the environment (e.g. the power grid) may result in various error reports (see

Troubleshooting table). In such case:

• Switch oﬀ the appliance, wait for 1 minute, switch the appliance back on, and repeat the washing program.

• If the error persists, call an authorized service unit.

• You will be able to solve most of the problems in appliance operation by yourself (see Troubleshooting

table below).

• Repairs may only be carried out by an adequately trained person.

• Repair or any warranty claim resulting from incorrect connection or use of the washing machine shall not be

covered by the warranty. In such cases, the costs of repair shall be charged to the user.

The warranty does not cover the errors or failures resulting from disturbances from the environment

(lightning strike, power grid failures, natural disasters etc.).

Problem/error Cause What to do?

Washing machine

door does not open.

• Water level too high. • Drain the water using the Drain or Spinning

program. See "Step 5: Choose the program".

• Water temperature in the

washing machine is too high.

• Wait for the water temperature to drop and pump

out the water. If you still cannot open the door, use

the emergency door opening tool (see chapter

"ERRORS – WHAT TO DO? / Manual opening of

washing machine door").

Washing program is

not in progress.

• Washing machine door is not

properly closed.

• Firmly press on the washing machine door until

you hear two clicks when it is closed.

• There is no voltage in the

power outlet.

• Check if the plug is connected to the power outlet

and whether there is electric current (or voltage) in

the outlet.

• Delayed start function has

been selected.

• To cancel the delayed start function, press the

Start button and hold it for three seconds.

Washing time

is longer than

anticipated (the

time is regularly

updated on the

display unit).

• Low inlet water temperature. • Program duration can be up to 60% longer than

initially anticipated in the normal progress.

• UKS* (*unbalance system)

stability system engaged due

to unevenly distributed laundry.

• Program time is extended due to the need to

redistribute the laundry in the drum.

• Low mains voltage. • Washing machine needs more time because the

power mains voltage is too low.

• Power supply failure. • Program time is extended by the duration of the

power supply failure.

Display does not

light up.

• There is no voltage in the

appliance.

• Check if the plug is connected to the power outlet

and whether there is electric current (or voltage) in

the outlet.

The wording on the

display unit is not

in your language.

• You have not selected your

preferred language yet.

• Choose the preferred language (see "STEP 5 /

Settings / Choosing the language").

Wet laundry

("unbalance" will

appear on display)

• A small amount of laundry will

often be unevenly distributed.

• Loosen and redistribute the laundry and select the

Drain or Spinning program.

• Increase the amount of laundry in the washing

machine and restart the program (see "STEP 7:

Start the wash / Adding or removing laundry after

the start of the program").

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Asko W6098XW Seite 46

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