Bedienungsanleitung Astralpool Viron eVo (Seite 18 von 20) (Englisch)

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Series Pool

& Spa Heater

V07_16

WARRANTY TERMS AND CONDITIONS

AstralPool Australia Pty Ltd (ABN 97 007 284 504) ("AstralPool") provides the following warranty in relation to its

Viron series gas pool & spa heaters.

The benefits of this warranty are in addition to any rights and remedies imposed by Australian state and federal legislation that

cannot be excluded. Nothing in this warranty is to be interpreted as excluding, restricting or modifying any state or federal legislation

applicable to the supply of goods and services which cannot be excluded, restricted or modified.

WARRANTY

AstralPool warrants that, subject to the exclusions and limitations below, the product will be free from defects in materials and

workmanship during the warranty period. The warranty periods are set out below and commence 30

days after the date of purchase (to allow for installation). The warranty period may vary for different parts of the

Product.

Parts

Warranty Period

Cabinet, refractory insulation and combustion

chamber

5 years

Components such as gas valve, thermostat,

pilot, wiring, burner, gaskets

2 years

Heat exchanger, inlet and return water

headers

12 months

If a defect appears in the product before the end of the warranty period and AstralPool finds the product to be defective in

materials or workmanship, AstralPool will, in its sole discretion, either:

(a) replace or repair the product or the defective part of the product free of charge; or

(b) cause the product or the defective part of the product to be replaced or repaired by an authorised

AstralPool Service Agent free of charge.

AstralPool reserves the right to replace defective parts of the product with parts and components of similar quality, grade and

composition where an identical part or component is not available.

Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished

parts may be used to repair the goods.

WARRANTY CLAIMS

1. If a fault covered by warranty occurs, the customer must first contact AstralPool at the contact address listed below, or

an Authorised AstralPool Service Agent.

2. Any warranty claim must be accompanied by: (a) proof of

purchase;

(b) Full details of the alleged defect; and

3. The customer must make the product available to AstralPool or its authorised AstralPool service agent for inspection and

testing. AstralPool or its authorised AstralPool service agent will attend the premises where the product is installed for inspection

and testing. If the product is installed:

(a) Outside a capital city metropolitan area; and

(b) is not within a 20 km radius of an Authorised AstralPool Service Agent;

then the customer may have to pay a travel fee.

4. If such inspection and testing finds no defect in the product, the customer must pay AstralPool's usual costs of service work

and testing. If such inspection and testing finds a defect that is not covered by this warranty, the customer must pay AstralPool's

usual costs of service work plus any parts and labour required to repair the Product, unless recoverable from AstralPool on the

failure of any statutory guarantee under the ACL.

Exclusions

The warranty will not apply where:

(a) The customer is in breach of the Terms and Conditions of Sale;

(b) The Product was used for a purpose other than one it was intended for;

(d) The Product has not been installed, maintained and/or operated in complete compliance with the installation and

operating instructions and any instructions by AstralPool;

(e) The Product has been subject to accident, negligence, alteration, abuse or misuse.

The warranty does not extend to:

a) Normal wear and tear;

b) Weather and other environmental conditions including but not limited to storm, flood, and/or heat wave damage; or

c) Service and maintenance items.

d) Installations in countries outside of Australia and its associated territories

Examples of exclusions include but are not limited to:



Incorrect/insufficient gas supply



Incorrect/insufficient ventilation



Incorrect water balance

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Astralpool Viron eVo Seite 18

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