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Appendix
Troubleshooting
My cordless handset does not ring when I receive a call.
Make sure that the ringer is not turned off. Refer to Ringer volume on
page 27 in this user’s manual.
Make sure the telephone line cord is plugged securely into the telephone
base and the telephone jack. Make sure the power cord is securely
plugged in.
The cordless handset may be too far from the telephone base.
Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
You may have too many extension phones on your telephone line to allow
all of them to ring simultaneously. Try unplugging some of the
other phones.
The layout of your home or office might be limiting the operating range.
Try moving the telephone base to another location, preferably to a
higher location.
Disconnect the telephone base from the telephone wall jack and plug in a
working telephone. If the other phones in your home are having the same
problem, the problem is in your wiring or telephone service. Contact your
telephone service provider (charges may apply).
Test a working phone at the phone jack. If another phone has the same
problem, the problem is the phone jack. Contact your telephone service
provider (charges may apply).
Other electronic products can cause interference with your cordless phone.
Try installing your phone as far away as possible from electronic devices
such as wireless routers, or other cordless telephones.
Completely remove the battery. Replace the battery and place the cordless
handset in the telephone base. Wait for the cordless handset to reestablish
its connection with the telephone base. Allow up to one minute for this to
take place.
Your line cord might be malfunctioning. Try installing a new line cord.
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