GB 11GB 10
fault
Burner does not burn or
ignite properly.
The spark ignition sparks, but
does not ignite.
cause
Burner is dirty or damp.
Burner cap not fitted on the
burner correctly.
The ventilation slots at the
rear of the appliance are
blocked.
Appliance is not suitable for
the type of gas used.
Sparking plug dirty.
Burner is dirty or damp.
Burner cap not fitted on the
burner correctly.
solution
Clean and/or dry the burner.
Fit the burner cap on the
burner correctly.
Unblock the ventilation slots.
Check the data plate and
contact service if necessary.
Clean the sparking plug.
Clean and/or dry the burner.
Fit the burner cap on the
burner correctly.
faults
what should I do if…
If the appliance does not work properly, it does not always mean that it is defective. Try
to deal with the problem yourself first. Phone the service department if the advice given
below does not help.
maintenance
cleaning
stubborn stains on stainless steel
Remove with a special stainless-steel cleaning agent. Always
polish in the direction of the surface structure of the stainless
steel. In this way, you will prevent shiny patches occurring.
This damage is excluded from the guarantee. If stains cannot
be removed, clean the hob with the proprietary HG barbecue
grill & oven cleaner. Always treat the whole drip-tray, to
prevent "colour differences". Always treat with a stainless-
steel polish/care product afterwards.
attention!
Remove food remains that have boiled over immediately,
particularly red cabbage, apple sauce and rhubarb. If these
remains are allowed to affect the hob over a period of time,
they can cause discoloration.
Never immerse hot burner caps in cold water. The rapid
cooling can damage the enamel.
