GB 13GB 12
faults
what should I do if…
fault
Cooking zones do not get
hot.
Error codes F00-F19 in the
display.
Error code F3 appears.
Error code F99 appears.
Metal-like marks on the
ceramic hob.
Scratches on the ceramic
hob.
Appliance does not work.
cause
Plug is not in socket.
Fuse(s) in the meter
cupboard defective.
A button is defective or
dirty or there is an object
on top of it. Each button
has its own number, from
00 to 19. The number
associated with the button
appears in the display.
Appliance has overheated.
It is possible that too large
a pan has been placed on
the front-right zone.
Two or more buttons were
operated for a long time.
Incorrect cleaning material
used.
Sliding pans across the hob
is the usual cause.
Appliance is locked.
solution
Put the plug into the
socket.
Check the meter cupboard.
Clean the appliance or
have it repaired.
Do not place any objects
on the control panel.
Allow the appliance to cool
down until the code
disappears.
Do not operate more than
one button at the same
time.
Remove with a cleaning
material like Stahlfix.
Do not slide pans across the
ceramic hob.
Press on the childproof lock
button for three
seconds continuously.
If the appliance does not work properly, this does not always mean that it is defective.
Try to deal with the problem yourself first. Phone the service department if the advice
given below does not help.
maintenance
cleaning
daily cleaning
Clean the glass top after each use. You can use a mild
cleaning agent for this - for example, washing-up liquid.
Switch the childproof lock on before cleaning the control
panel.
stubborn stains
Stubborn stains can also be removed with a mild cleaning
agent - for example, washing-up liquid.
Remove water marks and lime stains with vinegar.
Traces of metals (due to sliding pans) can be difficult to
remove.
Remove traces of metals with a proprietary cleaning agent.
Remains of food that has boiled over are best removed with
a glass scraper. Melted plastic and sugar can also be
removed with a glass scraper.
never use
You should never use scouring agents. These cause
scratches in which lime deposits and dirt can accumulate.
Never use sharp objects such as steel wool and scourers.
tip
Before you start cleaning, turn the childproof lock on.
water marks; lime
stains; traces of
metal.
