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Clean drain hole: Remove deposits
with a narrow instrument, e.g. a
cotton bud.
Most of the parts can be dismantled for cleaning: see the
relevant chapter.
Clean drawers by hand with lukewarm water and a little
washing up liquid.
Clean other items of equipment by hand with lukewarm
water and a little washing-up liquid.
After cleaning:
Wipe dry the appliance and items of equipment.
Connect the appliance and switch it on again.
Switch on SuperFrost (see 5.5.5 SuperFrost) .
When the temperature is sufficiently cold:
Put the food back inside.
6.3 Customer service
First check whether you can correct the fault yourself by refer-
ence to the list (see 7 Malfunctions) . If this is not the case,
please contact the customer service whose address is given in
the enclosed customer service list.
WARNING
Risk of injury if repair work is not carried out professionally!
Have any repairs and action - not expressly specified -
on the appliance and mains cable carried out by service
personnel only. (see 6 Maintenance)
Read the appliance
designation
Fig. 6 (1)
,
service No.
Fig. 6 (2)
and serial No.
Fig. 6 (3)
off the type
plate located inside
the appliance on the
left-hand side.
Fig. 6
Notify the customer service, specifying the fault, appliance
designation
Fig. 6 (1)
, service No.
Fig. 6 (2)
and serial No.
Fig. 6 (3)
.
This will help us to provide you with a faster and more accu-
rate service.
Keep the appliance closed until the customer service
arrives.
The food will stay cool longer.
Pull out the mains plug (not by pulling the connecting cable)
or switch off the fuse.
7 Malfunctions
Your appliance is designed and manufactured for a long life
span and reliable operation. If a malfunction nonetheless
occurs during operation, check whether it is due to a handling
error. In this case you will have to be charged for the costs
incurred, even during the warranty period. You may be able to
rectify the following faults yourself:
Appliance does not work.
The appliance is not switched on.
Switch on the appliance.
The power plug is not properly inserted in the wall socket.
Check power plug.
The fuse of the wall socket is not in order.
Check fuse.
The compressor runs for a long time.
The compressor switches to a low speed when little cold is
needed. Although the running time is increased as a result,
energy is saved.
This is normal in energy-saving models.
SuperFrost is activated.
The compressor runs for longer in order to rapidly cool the
food. This is normal.
Excessive noise.
Due to the various speed steps, speed-regulated* compres-
sors can generate different running noises.
The sound is normal.
A bubbling and gurgling noise.
This noise comes from the refrigerant flowing in the refriger-
ation circuit.
The sound is normal.
A quiet clicking noise.
The noise is produced whenever the refrigeration unit
(motor) automatically switches on or off.
The sound is normal.
A hum. It is briefly a little louder when the refrigeration
unit (the motor) switches on.
The refrigeration increases automatically when SuperFrost
is activated, fresh food has just been placed in the appli-
ance or the door has been left open for a while.
The sound is normal.
The ambient temperature is too high.
Solution: (see 1.2 Appliance range of use)
A low hum.
The sound is produced by air flow noise of the fan.
The sound is normal.
Vibration noises
The appliance is not standing firmly on the floor. As a result
objects and adjacent units start to vibrate when the refriger-
ator is running.
Check the installation and realign the appliance.
Keep bottles and jars apart.
Flow sound at the soft stop mechanism.
The noise is produced when the door is opened and
closed.
The sound is normal.
The temperature display indicates: F0 to F9
There is a fault.
Please contact the after-sales service (see 6 Mainte-
nance) .
Power failure flashes in the temperature display . The
highest temperature reached during power failure is indi-
cated in the temperature display.
The freezer temperature rose too high over the last hours
or days due to a power failure or power interruption. When
the power interruption is over, the appliance will continue to
operate in the last temperature setting.
To cancel the display of the warmest temperature: press
alarm button
Fig. 2 (6)
.
Check the quality of the food. Do not consume spoiled food.
Do not re-freeze thawed food.
DEMO shines in the temperature display.
The demo mode is activated.
Please contact the after-sales service (see 6 Mainte-
nance) .
The outer surfaces of the appliance are warm*.
The heat of the refrigeration circuit is used to prevent
condensate from forming.
This is normal.
Malfunctions
* Depending on model and options 29
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