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ATN’s liability hereunder for damages, regardless of the form or action, shall
not exceed the fees or other charges paid to ATN by the customer or customer’s
dealer. ATN shall not, in any event, be liable for special, indirect, incidental, or
consequential damages, including, but not limited to, lost income, lost revenue,
or lost profit, whether such damages were foreseeable or not at the time of pur
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chase, and whether or not such damages arise out of a breach of warranty, a
breach of agreement, negligence, strict liability or any other theory of liability.
PRODUCT WARRANTY REGISTRATION
In order to validate the warranty on your product, ATN must receive a completed
Product Warranty Registration Card for each unit or complete warranty regis
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tration on our website at www.atncorp.com. Please complete the included form
and immediately mail it to our Service Center: ATN Corporation, 1341 San Mateo
Avenue, South San Francisco, CA 94080.
OBTAINING WARRANTY SERVICE
To obtain warranty service on your unit, End-user must notify ATN service
department by calling 800-910-2862 or 650-989-5100 or via e-mail service@
atncorp.com to receive a Return Merchandise Authorization number (RMA).
When returning please take or send the product, postage paid, with a copy of
your sales receipt to our service center, ATN Corporation at the address noted
above. All merchandise must be fully insured with the correct postage; ATN will
not be responsible for improper postage or, missing or damaged merchandise
during shipment.
When sending product back, please clearly mark the RMA# on the outside of the
shipping box. Please include a letter that indicates your RMA#, Name, Return
Address, reason for service return, Contact information such as valid telephone
numbers and/or e-mail address and proof of purchases that will help us to estab
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lish the valid start date of the warranty. Product merchandise returns that do
not have an RMA listed may be refused or a significant delay in processing may
occur. Estimated Warranty service time is 10-20 business days. End-user/cus
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tomer is responsible for postage to ATN for warranty service. ATN will cover
return postage/shipping to continental USA end-users/customers after warranty
repair only if product is covered by aforementioned warranty. ATN will return
product after warranty service by domestic ground service and/or domestic mail.
Any other requested, required or international shipping method the postage/
shipping fee will be the responsibility of the end-user/customer
.
