Bedienungsanleitung Austria Email EHT serie (Seite 28 von 44) (Deutsch, Englisch, Italienisch)

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Electric Water Heater EHT - 50, 80, 100, 120, 150 litres Id. Nr.: 246502-10

WARRANTY, GUARANTEE AND PRODUCT LIABILITY

Warranty is made according to the legal provisions of the Republic of Austria and the EU.

1. The prerequisite for honoring of warranty terms on the part of the manufacturer (hereinafter referred to as Manu-

facturer) is presentation of a paid invoice for the purchase of the appliance in question, whereby the identity of the

appliance including model and fabrication number must be indicated on the invoice and presented by the claim

applicant. The General Terms and Conditions, Terms and Conditions of Sale and Delivery of the manufacturer shall

apply exclusively.

2. The assembly, installation, wiring and startup of the appliance in question must, to the extent that this is prescribed

legally or in the installation and operation guide, have been performed by an authorized electrical technician or

installer who has followed all the required regulations. The hot water tank (excluding outer jacket or plastic cover)

must be protected from exposure to direct sunlight to prevent discoloration of the polyurethane foam and possible

cracking of plastic parts.

3. The area in which the appliance is operated must be kept from freezing. The unit must be installed in a location

where it can be easily accessed for maintenance, repair and possible replacement. The costs for any necessary

changes to the structural conditions (e.g. doors and passages too narrow) are not governed by the guarantee and

warranty declaration and therefore shall be rejected on the side of manufacturer. When erecting, installing and

operating the water heater in unusual locations (e.g. attics, interior rooms with water-sensitive oors, closets, etc.),

provision must be made for possible water leakage and means provided for catching the water with a correspon-

ding drain to avoid secondary damage in the context of product liability.

4. Warranty claims will not be honored for:

inappropriate transport, normal wear and tear, intentional or negligent damage, use of force of any kind or descrip-

tion, mechanical damage or damage caused by frost or also by exceeding the operating pressure stated on the

rating plate, even if only once, use of connection ttings that do not comply with the standard, use of defective tank

connection ttings and unsuitable and defective service ttings. Breaking of glass and plastic components, pos-

sible colour dierences, damage due to improper use, in particular non-observance of the mounting and operating

instructions (Operating and Mounting Instructions), damage by external inuence, connecting to incorrect voltage,

corrosion damage as a consequence of aggressive waters (water not suitable for drinking) in accordance with the

national regulations (e.g. Austrian ordinance on drinking water, TWV – Fed. Law Gazette II No. 304/2001), deviations

between the actual drinking water temperature at the tank tting and the specied hot water temperature of up to

10K (hysteresis of the controller and possible cooling due to pipelines), Continued use, despite the occurrence of

a defect, unauthorised modications to the device, installation of additional components that were not tested to-

gether with the device, improperly carried out repairs, Insucient water conductivity (min. 150 µs/cm) operational

wear of the magnesium anode (wearing part), natural formation of boiler scale, lack of water, re, ood, lightning,

overvoltage, power failure or other types of force majeure. Use of non-original and company-external components

such as e.g. heating elements, reactive anode, thermostat, thermometer, ribbed tube heat exchanger, etc., Parts

installed in an uninsulated condition with respect to the storage tank, ingress of foreign particles or electrochemi-

cal inuences (e.g. mixed installations), failure to observe the design documents, unpunctual and undocumented

renewal of the installed protective anode, no or improper cleaning and operation, as well as any deviations from

the standard that reduce the value or functionality of the device only slightly. Fundamental compliance with all re-

gulations in ÖNORM B 2531, DIN 1988 (EN 806), DIN 1717, VDI 2035 or the corresponding national regulations and

laws must be ensured.

5. A justied claim must be reported to the closest customer service location of the manufacturer. The latter reserves

the right to replace or repair a defective part or to decide whether a defective appliance shall be replaced with a

working one of equal value. The manufacturer furthermore expressly reserves the right to require that the purchaser

return the appliance in question. The time of a repair or a replacement is determined by the production.

6. Repairs made under warranty are to be performed only by persons authorized by the manufacturer. Replaced parts

become the property of the manufacturer. If any repairs to the water heater become necessary as part of necessary

service work, these are charged at the cost of repair and prorated material cost.

7. Any work performed without our express order, even this is done by an authorized installer, will void the warranty.

Assumption of the costs for repairs performed by third parties presumes that the manufacturer was requested to

eliminate the defect and did not or did not in timely fashion meet his obligation for replacement or repair.

8. The warranty period will not be renewed or extended as a result of a guarantee and warranty claim, service or main-

tenance work.

Austria Email EHT serie Seite 28

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