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MO DUO / CLOU DUO User Instructions 1 english
1. Important information for the Stove User
The information in this manual is of a general nature. National and European standards, local and build-
ing regulations, and fire safety provisions must be observed.
Please read this manual carefully before installing, operating and working on the stove. Keep the manual
in a safe place, and ensure that it is available at all times.
Servicing falls due after a number of hours specific to the appliance has been reached, but at least 1x an-
nually in order to GUARANTEE THE WARRANTY!
Compliance with the regulations contained in this manual guarantees safety for both individuals and
equipment, economical operation and a long service life. The stove has been designed according to EN
14785 and EN13240 standards.
Original parts may not be modified or replaced with parts from other manufacturers. In doing so, the
warranty is forfeited.
When carrying out work on, or intervening in, the stove, the power supply must be disconnected.
All diagrams and drawings supplied are for explanatory purposes only; the manufacturer pursues a pol-
icy of continuous improvement and updating of the product, and may make changes without prior no-
tice.
All dimensions in this manual are indicated in mm.
CAUTION: Initial operation of the appliance should be carried out exclusively by authorised service part-
ners.
Your heating appliance is not suitable for use as a ladder or stand.
Please note that the surfaces of the stove heat up considerably during operation. Always use protective
gloves to operate the stove. Make children aware of the dangers and keep them away from the fireplace
during operation.
No waste (of any kind) or other residue may be placed in the stove. Only the recommended pellets or
logs (see section .. Fuel) may be burned.
It is forbidden to place inflammable items on or near the heating appliance.
Do not place any laundry on the stove to dry. Clothes horses or similar objects must also be placed at a
sufficient distance from the heating appliance Fire hazard!
While your heating appliance is in operation, the use of highly flammable and explosive materials in the
same or adjacent rooms is prohibited.
It must be ensured that there is a sufficient supply of combustion air and that the flue gases are dis-
charged safely. Therefore, always check whether the chimney is clogged, particularly after a longer pe-
riod of inactivity.
In the transition period, i.e. when outside temperatures are higher, a sudden rise in temperature can lead
to disruptions in the chimney draught causing the heating gases to be incompletely extracted. In such a
case, switch off the stove.
The convection grille must never be closed, not even partially.
Ventilation devices that are operated together with the fireplace in the same room, or in a group of
rooms, can cause problems.
The stove must be cleaned and serviced regularly (see section Cleaning and Maintenance).
Repairs to your stove may only be carried out by qualified personnel trained by the manufacturer.
Replace spare parts as required and subject to condition. Check all electrical and electronic components
regularly for damage or wear.
Safety devices must not be bypassed.
If the wrong fuel is used, or if the fuel is too damp, the chimney may catch fire due to deposits in the
chimney. In such an event, close all air openings on the fireplace immediately, and inform the fire bri-
gade. After the fire has burned down, have the chimney checked by a specialist for cracks or leaks.
Under certain conditions, pellet appliances are also suitable for multiple flues in chimneys. Your master
chimney sweep will inform you of these requirements and carry out the appropriate inspection.
Please note that the installation room must have at least one door / window leading to the outside, or be
directly connected to such a room. Other fireplaces and extractor hoods may not be operated with fire-
places dependent on ambient air.
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