6-2 Technical Service
Technical support for Avision scanner is provided
through the Avision Technical Assistance Center
(ATAC). Before contact ATAC please make sure you
have the following information:
* Scanner serial & revision number(located on the
bottom of the scanner).
* The hardware configuration (e.g. Your host CPU
type, RAM size, free disk space, display card,
interface card...)
* The name and version of your software application.
* The name, version and date of your scanner driver.
Please call us at:
US and Canada Area: Avision Labs., Inc.
Address: 48521 Warm Springs Blvd. #312 Fremont,
CA 94539
Tel: 510-440-8785
Fax: 510-440-8337
E-mail: avision@avision-labs.com
Other Area: Avision Inc.
Address: No. 20, Creation Road I, Science-Based
Industrial Park, Hsin-Chu, Taiwan, R.O.C.
Tel: 886-3-5782388.
Fax number: 886-3-5777017
BBS: 886-3-5786149
CompuServe: 101400,444
Internet: service@avision.com.tw
Web Site: http://www.avision.com