6-2
Question: More than one sheet of paper were fed into the
scanner.
Answer: 1) Open ADF unit.
2) Remove the multi-fed sheets of paper.
3) Close the ADF unit.
4) Flatten the corners and edges; loosen the paper
before reloading it in the paper guide.
5) Check the feeding roller condition and do the
cleaning if necessary.
Question: Paper becomes skewed in the scanner.
Answer: 1) Check the feeding roller condition; do the cleaning
if necessary.
2) Use the paper guide when feeding the paper.
Question: When I power on the scanner, it makes noises and
will not stand ready.
Answer: There are two possibilities:
1) You forgot to remove the shipping retainer from
the scanner. Please remove the shipping
retainer first.
2) You did not place the scanner on a flat desktop
surface. This may cause the scanner to function
improperly.
Question: The scanner is power-on and ready, but is not
accessible from the application.
Answer: It is a connection problem and can be explained in
terms of PC and SCSI version.
