Bedienungsanleitung Ball FTAC-13-10 - FreshTech AutoCanner (Seite 114 von 120) (Englisch)

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For more troubleshooting information, visit freshTECHAutoCanner.com.

Observed Issue Cause What To Do

The Display is

showing Error “E9”.

The Lid was not locked. Ensure the Lid was locked properly.

See User Manual.

Cold water was added to

the Inner Pot and ﬁlled to the

indicated ﬁll line.

Always add hot tap water to indicated ﬁll

line on the Inner Pot.

Cold food product was ﬁlled

into the hot jars instead of

hot food product.

Always follow the recipes provided in the

included Recipe Book. Hot food should

be added to the hot jars, one jar at a time,

immediately after cooking the recipe provided

in this Recipe Book.

Regardless of the cause, you should reprocess

the food following the instructions in the

Reprocessing Jars section of the freshTECH

Recipe Book.

The Display is

showing Error “E12”.

Process was interrupted by

pushing the “Stop/Reset”

button before the end of

the process.

You can immediately Reset by pressing

Stop/Reset button. However if the process

interruption continues beyond 1 minute,

we recommend you stop the process and use

the food within one week with refrigeration.

Reprocess the food immediately following the

instructions on page 21 of this book.

The Display is

showing Error “E10”.

Power interruption. In case the Preserving process of your

freshly prepared foods is terminated due to

power interruption, please remove the food

from the appliance and do not re-process.

Place the jars in the refrigerator to consume

food within one week.

The Display is

showing Error “E11”.

Safety precaution. Please contact our Fresh Preserving

Helpline at 1-800-240-3340.

There is a crackling

sound and smoke

is emitted from

the bottom of the

Inner Pot.

There is residual food that

has spilled onto the heat

plate.

Press and hold the Stop/Reset button for 2

seconds and then unplug the power cord.

Remove pot, wait for components to cool

and wipe off any residue left on the heating

element.

If the problem persists please contact

our Fresh Preserving Helpline at

1-800-240-3340.

At the end of the

process I cannot

get the Appliance

to default back

to the Welcome

display screen.

The Reset sequence was

not followed at the end of

the program.

Once the “Preserving Complete” text is

illuminated and the green Ready light is

ﬂashing, the Appliance is indicating that it

is safe to remove the jars.

Once the jars are removed, press the

Stop/Reset button once, displaying the

“Clean Vent” message.

Proceed to clean the vent with the vent

cleaner and press the Stop/Reset button

again. This will prompt the home screen

to appear.

There may be residue on the

bottom of the Inner Pot.

Carefully remove Inner Pot and check bottom

to ensure clean. If not, wait for Pot to cool

and wipe off any residue.

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