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Display is black:
Check the battery status, charge the
battery or replace it.
Check the background image.
Has the telephone become wet?
Blocked PIN:
Check whether the PIN code was
entered correctly. If the PIN code has
been entered incorrectly 3x, the SIM
card is locked and you will need the
PUK code: (Please contact your
network operator for your PUK code).
I cannot hear the other party:
Please use the side keys to regulate
the call volume during a phone call.
Note: If a certain problem cannot be
solved by this information, visit our
website www.beafon.com and select your
telephone's product page and read the
FAQ (frequently-asked questions) or
please contact customer service. Please
do not try to repair the phone yourself.