o Move both devices away from other Bluetooth devices, microwaves, wireless
routers and other electronics.
o Ensure your Beats and Bluetooth device are charged and turned on.
o Increase the volume on your Beats and the paired Bluetooth device.
o Go to sound settings on your device and select your Beats as the input/output
device (Mac) or as the playback/recording device (PC).
You can also try pairing your Beats with your Bluetooth device again.
Sound troubleshooting–headphones and
earphones
1.
Snapping, crackling, popping, or no audio on one side
1. Make sure the 3.5 mm audio jack is fully plugged in. The straight input connects
to your headset, and the L-shaped input connects to your audio device.
2. Check that your audio source is on and working.
3. If your audio source is a computer or laptop, try adjusting the configuration
settings.
4. If you still hear distorted sound, try a different audio source and an alternate
cable.
2.
Volume too high
Turn the source volume down.
